Emergency Notification System
Laurier has an Emergency Notification System (ENS) that expands the university’s ability to alert the Laurier community in the event of a significant safety threat.
The ENS is an integrated messaging system that enables the university to:
- Send an emergency message to the screens of thousands of university computers, locking these computers so that users are prompted to follow the directions provided in the message.
- Send a text message to every member of the Laurier community who has voluntarily registered a cellphone or mobile number with the ENS.
- Send a mass email notification to all staff and faculty accounts (the university is working to add student email accounts).
Members of the Laurier community are encouraged to register their mobile numbers with the ENS. You will only receive a text message in the event of a significant on-campus emergency or for periodic tests.
Register Your Mobile Number
To register your mobile number for the ENS, you must have a valid LORIS ID and PIN. Log in to LORIS and follow the instructions under the "Campus Safety" area.
Frequently Asked Questions
If you have further questions about the ENS, email firstname.lastname@example.org.
SafeHawk Safety App
Laurier’s new mobile safety app, available for Android, BlackBerry and Apple users, has many convenient features:
- Tap to call Special Constables in an emergency
- Tap to call Foot Patrol for a walk home service
- Report suspicious activity on campus
- Quickly access campus and community support services
Which computers will receive an on-screen emergency message in the event of a significant on-campus emergency?
Most university-owned desktops and laptops. ITS has installed a client on these computers. The client allows the ENS to "talk" to these computers in the event of a significant emergency.
What do I do if I receive an emergency message on my computer screen?
Follow the instructions contained in the message. An “all clear” message will be sent when the emergency is over. For more information about what to do in an emergency, see Laurier’s emergency lockdown procedures at wlu.ca/emergency.
When can I expect to receive my opt-in ENS text message?
Within 24 hours after you subscribe to the service.
Will the university use my mobile number for any other purpose?
No. The university will only use your mobile number for sending emergency texts and occasional test messages related to the ENS.
Do I have to pay for the texts I receive from the ENS?
This depends on your personal mobile plan. Please check with your network provider to find out about the cost of receiving general texts.
What do I do when I receive an emergency text?
Follow the instructions contained in the text. An “all clear” message will be sent once the emergency is over. For more information about what to do in an emergency, see Laurier’s emergency lockdown procedures at wlu.ca/emergency.
How do I know if an emergency text is real and not a hoax?
An authentic Laurier ENS text message will come from the number 30000035.
I declined the ENS text service but now I’d like to opt in.
To re-opt in a phone number that was previously subscribed but was accidentally opted-out of the ENS service is simple: send a text message to 30000035 with the words "JOIN WLUENS"; you will receive the following text message:
To confirm opt-in to WLU SMS alerts, reply JOIN WLUENS.
Approx 2 msg/mo. Reply HELP WLUENS for help.
Msg & data rates may apply.
I subscribed to the ENS but now I want to opt out.
To unsubscribe a previously subscribed phone number from the ENS, you must complete both of the following two steps:
- Log in to LORIS, choose "Campus Safety" and then choose "Emergency Notification System Subscription." On this page, scroll down until you see "unsubscribe." Clicking this button will remove your contact information from the system.
- Send a text message to 30000035 with the words "STOP WLUENS"; you should receive a text message confirming you will no longer see alerts.