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Location Updates

Due to COVID-19, the majority of services on campus remain closed. Email for the most efficient service.

  • Waterloo campus: the OneCard office is located in Arts building in the lower concourse near the Bookstore.
  • Brantford campus: Service Laurier in Grand River Hall, room 202. (Note: Service Laurier is currently closed for all in person service).

Our Hours

The OneCard office hours are Monday to Friday from 10 a.m. to 4:30 p.m. These hours are subject to change if the provincial government mandates.

For any inquiries and the most efficient service, contact us at

Waterloo Staff

David Playfair
Manager of Business Operations
519.884.0710 x3729

Diane Litt
Coordinator, OneCard
519.884.0710 x4429

Jordan Schaus
OneCard Systems Assistant
519.884.0710 x3731

ICT HelpDesk
OneCard Support
519.884.0710 x4357