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Location Updates

Due to COVID-19, the majority of services on campus remain closed. Email onecard@wlu.ca for the most efficient service.

  • Waterloo campus: the OneCard office is located in Arts building in the lower concourse near the Bookstore.
  • Brantford campus: Service Laurier in Grand River Hall, room 202. (Note: Service Laurier is currently closed for all in person service).

Our Hours

The OneCard office hours are Monday to Friday from 8:30 a.m. to 4:30 p.m. These hours are subject to change if the provincial government mandates.

For any inquiries and the most efficient service, contact us at onecard@wlu.ca

Waterloo Staff

David Playfair
Manager of Business Operations
519.884.0710 x3729

Diane Litt
Coordinator, OneCard
519.884.0710 x4429

Jordan Schaus
OneCard Systems Assistant
519.884.0710 x3731

ICT HelpDesk
OneCard Support
519.884.0710 x4357