Having Wi-Fi issues? Update your macOS!

Sept. 27, 2023
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Over the summer, ICT upgraded the Wi-Fi in several areas of the Waterloo campus to improve connectivity. 

Since these upgrades were made, some older versions of macOS and iOS are unable connect to eduroam due to incompatibility. If you’re having trouble connecting your Mac or iPad to the campus Wi-Fi, you may need to update your macOS or iOS!  

How to check for updates on your Mac or iPad 

  1. Select the Apple menu in the top-left corner of your device screen. 
  2. Select ‘System Settings’. 
  3. Select ‘General’ in the sidebar of the pop-up window, then select ‘Software Update’ on the right.  

You can also set your Mac to check for software updates automatically. 

For any questions or concerns, please contact the ICT Service Desk.