Forgot Your Password? Use the Self-Service Password Reset Tool!

March 1, 2023
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Forgot your password? No problem! 

Laurier has enabled Self-Service Password Reset (SSPR) for your Laurier account, allowing you to reset password securely anytime, anywhere! All you need is your multi-factor authentication (MFA) method.  

How to Reset Your Password with SSPR

Option 1

  1. Go to https://passwordreset.microsoftonline.com/.
  2. Enter your full @mylaurier.ca email address.
  3. Enter the character verification.
  4. Use your MFA method to authenticate and then change your password following all complexity requirements.

Option 2

  1. Launch any Laurier portal (such as Outlook or MyLearningSpace).
  2. Enter your full @mylaurier.ca email address.
  3. Select “Forgot my password”.
  4. Enter the character verification.
  5. Use your MFA method to authenticate and then change your password following all complexity requirements.

Sign up for additional verification methods, just in case! 

In case you lose access to your primary MFA method, having additional recovery methods allows you to easily reset your password. You can set up multiple ways to recover your password:

  • Authenticator App: using the authenticator app allows you to reset your password with a one-time passcode generated by the app.  
  • SMS Text Messages: adding your phone number will allow you to receive verification codes via text message to reset your password. 
  • Email: adding a personal email address as a recovery email allows you to receive verification codes via your personal email to reset your password. 
  • Security Questions: you can add five security questions that you can answer to reset your password. 

For more information, visit the Tech Services Password page.