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Urgent and After-Hours Care

After-Hours Medical Care

If you require urgent health care after hours or on weekends, go to the Emergency departments at Grand River Hospital or St. Mary's General Hospital.

For free, 24-hour medical advice from a registered nurse, call Telehealth Ontario at 1.866.797.0000. Note: Calling Telehealth Ontario does not replace calling 911 in an emergency.

Urgent Emotional/Mental Health Support

If you are suicidal or do not think you can keep yourself safe right now, call Here 247 at 1.844.437.3247, call the Special Constables Service at 519.884.0710 x3333, or call 911. 

You can also receive mental health and addiction care at the Emergency department of Grand River Hospital. Grand River Hospital provides emergency mental health and addiction assessments 24 hours a day.

Urgent support is always available at the Student Wellness Centre during regular office hours. If you feel too overwhelmed to cope, if you are experiencing suicidal thoughts, or if you have recently experienced a traumatic event, contact us or drop in for an appointment. Please tell reception that your concern is urgent.

Community Clinics

At peak times in each term, walk-in appointments with the doctor fill quickly.  Below is a list of community walk-in clinics and hospitals for after-hours care.

  • The Urgent Care Clinic: 751 Victoria Street South, Kitchener, 519.745.2273
  • The Waterloo Walk-In Clinic: 13-170 University Avenue West, Waterloo, 519.725.1514 (Mon-Fri 9-8; Sat-Sun 10-3)
  • KW Walk-IN Clinic: 100 The Boardwalk (Inside Walmart Supercentre), Kitchener, 519.279.4098 (Mon-Fri 9-8; Sat-Sun 10-3)
  • Westmount Place Walk-In Clinic: 50 Westmount Road North (inside Sunlife Plaza), Waterloo, 519-954-0111 (Mon-Fri 9-6; Sat-Sun closed)
  • Grand River Hospital: 835 King Street West, 519.749.4242
  • St. Mary's General Hospital: 911 Queen's Blvd., 519.749.6579
  • Ontario Poison Centre: 1.800.268.9017
  • Waterloo Region Sexual Assault Treatment Centre: 519.749.6994

After-Hours Medical Care

For free, 24-hour medical advice from a registered nurse, call Telehealth Ontario at 1.866.797.0000. Note: Calling Telehealth Ontario does not replace calling 911 in an emergency.

If you require urgent health care after hours or on weekends, go to the Emergency department of Brantford General Hospital, located at 200 Terrace Hill Street.

Nearby Walk-In Clinics

  • Charing Cross Walk-in Clinic: 124 Charing Cross, Brantford, 519.304.8551
  • Willett Urgent Care Clinic: 238 Grand River Street North, Paris, 519.442.2251

Urgent Emotional/Mental Health Support

If you are suicidal or do not think you can keep yourself safe right now, call Here 247 at 1.844.437.3247, call the Special Constables Service at 519.756.8228 x5888, or call 911.

After-Hours Counselling Resources

  • Crisis Line (24/7): 519.752.CARE (2273)
  • St. Leonard's Community Services: 519.754.0253
  • Family Counselling Centre of Brant: 519.753.4173

Additional Resources