Skip to main content

Urgent and After-Hours Care

Waterloo Resources

After-Hours Medical Care

If you require urgent health care after hours or on weekends, go to the Emergency departments at Grand River Hospital or St. Mary's General Hospital.

For free, 24-hour medical advice from a registered nurse, call Telehealth Ontario at 1.866.797.0000. Note: Calling Telehealth Ontario does not replace calling 911 in an emergency.

Community Clinics

At peak times in each term, walk-in appointments with the doctor fill quickly.  Below is a list of community walk-in clinics and hospitals for after-hours care.

  • The Urgent Care Clinic: 751 Victoria Street South, Kitchener, 519.745.2273
  • The Waterloo Walk-In Clinic: 13-170 University Avenue West, Waterloo, 519.725.1514 (Mon-Fri 9-8; Sat-Sun 10-3)
  • KW Walk-IN Clinic: 100 The Boardwalk (Inside Walmart Supercentre), Kitchener, 519.279.4098 (Mon-Fri 9-8; Sat-Sun 10-3)
  • Westmount Place Walk-In Clinic: 50 Westmount Road North (inside Sunlife Plaza), Waterloo, 519-954-0111 (Mon-Fri 9-6; Sat-Sun closed)
  • Ontario Poison Centre: 1.800.268.9017
  • Waterloo Region Sexual Assault Treatment Centre: 519.749.6994

Urgent Emotional/Mental Health Support

If you are suicidal or do not think you can keep yourself safe right now, call Here 247 at 1.844.437.3247, call the Special Constables Service at 519.884.0710 x3333, or call 911. 

You can also receive mental health and addiction care at the Emergency department of Grand River Hospital. Grand River Hospital provides emergency mental health and addiction assessments 24 hours a day.

Urgent support is always available at the Student Wellness Centre during regular office hours. If you feel too overwhelmed to cope, if you are experiencing suicidal thoughts, or if you have recently experienced a traumatic event, contact us or drop in for an appointment. Please tell reception that your concern is urgent.

Urgent Sexual Violence Support

There are options available to you if you have experienced sexual violence. To discuss these options, or for assistance with referrals, safety planning or advocacy, contact Laurier’s Sexual Violence Support Advocate Sarah Scanlon.

Immediate medical assistance is available at Waterloo Region Sexual Assault and Domestic Violence Treatment Centre at St. Mary's General Hospital. This is a 24-hour service for women over 16. You can contact them by phone weekdays between 8:30 a.m. and 4:30 p.m. at 519.749.6994, or access them directly at the emergency departments of St. Mary's General Hospital or Cambridge Memorial Hospital.

24-7 phone support is available through Sexual Assault Support Centre of Waterloo Region’s 24-hour Support Line. You can reach them at 519.741.8633.

Brantford Resources

After-Hours Medical Care

For free, 24-hour medical advice from a registered nurse, call Telehealth Ontario at 1.866.797.0000. Note: Calling Telehealth Ontario does not replace calling 911 in an emergency.

If you require urgent health care after hours or on weekends, go to the Emergency department of Brantford General Hospital, located at 200 Terrace Hill Street.

Nearby Walk-In Clinics

  • Charing Cross Walk-in Clinic: 124 Charing Cross, Brantford, 519.304.8551
  • Willett Urgent Care Clinic: 238 Grand River Street North, Paris, 519.442.2251

Urgent Emotional/Mental Health Support

If you are suicidal or do not think you can keep yourself safe right now, call Here 247 at 1.844.437.3247, call the Special Constables Service at 519.756.8228 x5888, or call 911.

After-Hours Counselling Resources

  • Crisis Line (24/7): 519.752.CARE (2273)
  • St. Leonard's Community Services: 519.759.7188
  • Family Counselling Centre of Brant: 519.753.4173

Urgent Sexual Violence Support

There are options available to you if you have experienced sexual violence. To discuss these options, or for assistance with referrals, safety planning or advocacy, contact Laurier’s Sexual Violence Support Advocate Sarah Scanlon.

Immediate medical assistance is available through the Brant Community Health Care System, Sexual Assault Team. To access their services you can visit the hospital or call 519.751.5544 x4449.

24-7 crisis phone support is available by calling the Sexual Assault Centre of Brant at 519.751.3471.

Additional Resources

  • Ontario Poison Centre: 1.800.268.9017