Urgent and After-Hours Care
Urgent care resources are available if you:
- are experiencing a medical emergency
- have immediate safety concerns
- feel too overwhelmed to cope
- are experiencing suicidal thoughts
- have recently experienced a traumatic event
Are you a student on the:
Emergency Departments
If you require urgent health care after hours or on weekends, go to the Emergency departments at Grand River Hospital or St. Mary's General Hospital.
Suicidal Thoughts
If you are suicidal or do not think you can keep yourself safe right now:
- call Here 247 at 1.844.437.3247,
- call the Special Constables Service at 519.884.0710 x3333, or
- call 911.
Mental Health Care
Receive mental health and addiction care 24 hours a day at the Grand River Hospital Emergency department.
Urgent Support at the Student Wellness Centre
Urgent support is always available at the Student Wellness Centre during regular office hours. Tell reception that your concern is urgent.
Immediate Assistance
For immediate medical assistance, go to Waterloo Region Sexual Assault and Domestic Violence Treatment Centre at St. Mary's General Hospital.
- This is a 24-hour service for women over 16.
- Contact by phone on weekdays at 519.749.6994 between 8:30 a.m. to 4:30 p.m.
- Access them directly at the emergency departments of St. Mary's General Hospital or Cambridge Memorial Hospital.
Phone Support
24/7 phone support is available through Sexual Assault Support Centre of Waterloo Region’s 24-hour Support Line at 519.741.8633.
Gendered Violence Prevention and Support
There are options available to you if you have experienced sexual violence. To discuss these options, or for assistance with referrals, safety planning or advocacy, contact Laurier’s Sexual Violence Support Advocate.
After Hours
Telehealth Ontario
Call Telehealth Ontario at 1.866.797.0000.
- Free, 24-hour medical advice from a registered nurse.
- Calling Telehealth Ontario does not replace calling 911 in an emergency.
At peak times in each term, walk-in appointments with the doctor fill quickly. Below is a list of community walk-in clinics and hospitals for after-hours care.
- The Urgent Care Clinic
- Address: 751 Victoria Street South, Kitchener
- Phone: 519.745.2273
- The Waterloo Walk-In Clinic
- Address: 13-170 University Avenue West, Waterloo
- Phone: 519.725.1514
- Hours: Monday to Friday, 9 a.m. to 8 p.m.; Saturday and Sunday, 10 a.m. to 3 p.m.
- KW Walk-IN Clinic
- Address: 100 The Boardwalk (Inside Walmart Supercentre), Kitchener
- Phone: 519.279.4098
- Hours: Monday to Friday, 9 a.m. to 8 p.m.; Saturday and Sunday, 10 a.m. to 3 p.m.
- Westmount Place Walk-In Clinic
- Address: 50 Westmount Road North (inside Sunlife Plaza), Waterloo
- Phone: 519.954.0111
- Hours: Monday to Friday from 9 a.m. to 6 p.m.; Closed Saturday and Sunday
- Ontario Poison Centre
- 1.800.268.9017
Brantford Resources
After-Hours Medical Care
For free, 24-hour medical advice from a registered nurse, call Telehealth Ontario at 1.866.797.0000. Note: Calling Telehealth Ontario does not replace calling 911 in an emergency.
If you require urgent health care after hours or on weekends, go to the Emergency department of Brantford General Hospital, located at 200 Terrace Hill Street.
Nearby Walk-In Clinics
- Charing Cross Walk-in Clinic: 124 Charing Cross, Brantford, 519.304.8551
- Willett Urgent Care Clinic: 238 Grand River Street North, Paris, 519.442.2251
Urgent Emotional/Mental Health Support
If you are suicidal or do not think you can keep yourself safe right now, call Here 247 at 1.844.437.3247, call the Special Constables Service at 519.756.8228 x5888, or call 911.
After-Hours Counselling Resources
- Crisis Line (24/7): 519.752.CARE (2273)
- St. Leonard's Community Services: 519.759.7188
- Family Counselling Centre of Brant: 519.753.4173
Urgent Sexual Violence Support
There are options available to you if you have experienced sexual violence. To discuss these options, or for assistance with referrals, safety planning or advocacy, contact Laurier’s Sexual Violence Support Advocate Sarah Scanlon.
Immediate medical assistance is available through the Brant Community Health Care System, Sexual Assault Team. To access their services you can visit the hospital or call 519.751.5544 x4449.
24-7 crisis phone support is available by calling the Sexual Assault Centre of Brant at 519.751.3471.
Additional Resources
- Ontario Poison Centre: 1.800.268.9017