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Tech Support and Services

Information and Communication Technologies (ICT) collaborates with departments from across the Laurier community to offer online services that help make student life at Laurier easier. 

This section contains resources and guidance on the various services that support you in your academic success.

Learn more about what we do

Quick Links

System Status Connect to Wi-Fi Outlook Email Reset Your Password Multi-Factor Authentication

Contact the Service Desk

Email: support@mylaurier.ca

Phone: 226.243.6393

Follow us on Twitter @LaurierITHelp  

Report Spam or Suspicious Emails

Email: reportspam@wlu.ca

Service Desk Hours (Fall 2024 Exam Time)

Brantford

Location: RCE110

  • Monday to Friday: 8:00 a.m. to 5:00 p.m.
  • Saturday and Sunday: closed

Waterloo

Location: 1E4C Concourse Area

December 5th and 6th Study Days: 8AM - 5PM 

Final Exam Period (December 7th - 20th):

  • Monday to Thursday: 8:00 a.m. to 8:00 p.m.
  • Friday: 8:00 a.m. to 5:00 p.m.
  • Satuday: 1:00 p.m. to 5:00 p.m.
  • Sunday: 5:00 p.m. to 9:00 p.m.

Milton

Location: MAC102

  • Every first and third Tuesday per month

Laurier's Digital Strategy

Want to learn more about how we're improving the way we learn, teach, research, and work at Laurier? Check out ICT's Annual Report and the Laurier Digital Strategy!

What You Need to Know

See other news and notices.

How We're Making Tech Better At Laurier Now Available: Microsoft Copilot –Your Everyday AI Companion Be Aware of Tax Scams! Azure Virtual Desktop – Coming to a Computer Lab Near You! Action Required: Changes to Qualtrics Email Tasks It's Never Been Easier to Reset Your Password What You Should Know About Outlook's Security Features
Now Available: Microsoft Copilot –Your Everyday AI Companion
Be Aware of Tax Scams!
Azure Virtual Desktop – Coming to a Computer Lab Near You!
Action Required: Changes to Qualtrics Email Tasks
It's Never Been Easier to Reset Your Password
What You Should Know About Outlook's Security Features