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Tech Support and Services

Information and Communication Technologies (ICT) collaborates with departments from across the Laurier community to offer online services that help make student life at Laurier easier. 

This section contains resources and guidance on the various services that support you in your academic success.

Quick Links

System Status Connect to Wi-Fi Outlook Email Reset Your Password Report Wi-Fi Issues

Contact the Service Desk

Email: support@mylaurier.ca

Microsoft Teams: support@mylaurier.ca 

Phone: 519.884.0710 x4357 or 226.243.6393

Follow us on Twitter @LaurierITHelp 

Hours

Brantford

Location: RCE110

  • Monday to Thursday: 8 a.m. to 8:30 p.m.
  • Friday: 8 a.m. to 4:30 p.m.
  • Not open on weekends.

Waterloo

Location: 1E4C Concourse Area

  • Monday to Thursday: 8 a.m. to 10 p.m.
  • Friday: 8 a.m. to 5 p.m.
  • Saturday: 1 to 5 p.m.
  • Sunday: 5 to 9 p.m.

Both locations are closed on statutory holidays and long weekends.

What You Need to Know

See other news and notices.

MFA Implementation Plan and FAQ

Your Tech Guide to Start the Term

It's Never Been Easier to Reset Your Password

Get Started with Zoom

Your Tech Guide to Start the Term

It's Never Been Easier to Reset Your Password

Get Started with Zoom