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Tech Support and Services

Information and Communication Technologies (ICT) collaborates with departments from across the Laurier community to offer online services that help make student life at Laurier easier. 

This section contains resources and guidance on the various services that support you in your academic success.

Quick Links

System Status Connect to Wi-Fi Outlook Email Reset Your Password Report Wi-Fi Issues

Contact the Service Desk

Email: support@mylaurier.ca

Microsoft Teams: support@mylaurier.ca 

Phone: 519.884.0710 x4357 or 226.243.6393

Follow us on Twitter @LaurierITHelp 

Holiday Hours: December 8-22

Brantford

Location: RCE110

  • Monday to Friday: 8 a.m. to 4:30 p.m.
  • Not open on weekends.

Waterloo

Location: 1E4C Concourse Area

  • Monday to Friday: 8 a.m. to 8p.m.
  • Saturday: 1 to 5 p.m.
  • Sunday: 5 to 9 p.m.

The ICT Service Desk will be closed from December 23 to January 2. Regular hours will resume on January 3. 

What You Need to Know

See other news and notices.

Your Tech Guide to Start the Term

Internet Explorer 11 no longer supported for SharePoint and OneDrive Starting January 2023

It's Never Been Easier to Reset Your Password

Get Started with Zoom

Internet Explorer 11 no longer supported for SharePoint and OneDrive Starting January 2023

It's Never Been Easier to Reset Your Password

Get Started with Zoom