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Tech Support and Services

Information and Communication Technologies (ICT) collaborates with departments from across the Laurier community to offer online services that help make student life at Laurier easier.

The ICT Service Desk provides a central point of contact for information delivery, incident management and service request for students.

To help you navigate what online services exist at Laurier, we have created a repository for your reference.

Service Laurier

The Service Desk supports Service Laurier tools which you will need during your time at Laurier.

  • LORIS: The Laurier Online Registration and Information System (LORIS) is where you access grades, register for courses, confirm your program of study and much more.
  • ScheduleMe: To assist you in planning your course schedules prior to registering for your courses through LORIS, ScheduleMe will prompt you through a series of steps to create your schedule.

Experiential Learning and Career Development

Navigator is Laurier's system for job and volunteer postings, Career Centre appointments, events and resources, Co-op, Community Service-Learning, workplace experiences and the Laurier Experience Record. If you have questions or require support, contact careercentre@wlu.ca

Teaching and Learning

Online tools from Teaching and Learning will be useful to you and at times, a requirement for your classes.

  • MyLearningSpace: Laurier's learning management system for online and classroom-based courses is MyLearningSpace. Within the tool, MyHelpSpace offers help for many fundamental academic skills. If you have questions or require support, contact myls@wlu.ca
  • iClickers: iClickers measure class participation and assessment. Your bookstore course materials list will indicate if an iClicker is required for your course. Get help with iClickers by contacting clickers@wlu.ca

Tech Services

ICT offers many services that will meet your technology needs. 

  • Wi-Fi: Two wireless networks are available to you at Laurier, laurierwifi and eduroam. Learn how to connect to Laurier's wireless networks.
  • Accounts and passwords: Your passwords cannot be changed over the phone. Learn about the two options available to change your Laurier network password.
  • Laptop loaner program: If you're in short-term need of a laptop to finish your assignments, laptops are available for loan through the Student Laptop Loaner program.
  • Software: As a Laurier student, Microsoft Office 365 is available to you free of charge. For instructions on how to get started, review Purchasing Software.
  • Computer Labs: Registered students are authorized to use the ICT labs on campus. For lab locations, available software and how to access the labs, see Computer Labs.

Library

Although your Laurier Library provides hundreds of thousands of physical resources and great study space, much of what you can do is online!

Laurier Online Life Technology Showcase

Each year in mid-September, the Laurier Online Life (LOL) event brings departments together for a technology showcase where you can ask questions and learn about the various services you can access online.

Learn about online services, in addition to services supported by ICT, that can make life at Laurier easier.

  • Library: The Laurier library offers a number of online resources available at your fingertips. The library's resources are also available to you off campus with your network login.
  • Printing Services: Laurier's Printing Services allows you to save time, skip the line and print online.
  • Special Constable Service SAFEHawk Safety App: SAFEHawk features campus-specific emergency contacts at all Laurier locations, personal support resources, safety tips and accessibility information.
  • Student Success Student Portal: The Student Success Student Portal is your gateway to appointments and workshops offered by Laurier's Math and Stats Centre, Writing Centre, Study Skills and Peer-Led Support.