Tech Support and Services

Information and Communication Technologies (ICT) collaborates with departments from across the Laurier community to offer online services that help make student life at Laurier easier.

This section contains resources and guidance on the various services that support you in your academic success.

Learn more about what we do

Quick Links

System Status Connect to Wi-Fi Outlook Email Reset Your Password Multi-Factor Authentication

Contact the Service Desk

Email: support@mylaurier.ca

Phone: 226.243.6393

Follow us on Twitter @LaurierITHelp

Report Spam or Suspicious Emails

Email: r eportspam@wlu.ca

Service Desk Hours (Winter 2025 Final Exam Time)

Brantford

Location: RCE110

Monday to Friday: 8:00 a.m. to 5:00 p.m.
Saturday and Sunday: closed

Waterloo

Location: 1E4C Concourse Area

Study Days:

April 7th & 8th: 8:00 a.m to 5:00 p.m.

Weekday Exam time hours (April 9 - April 25):

Monday - Thursday: 8:00 a.m. to 8:00 p.m.
Friday: 8:00 a.m. to 5:00 p.m.

Weekend Exam time hours (April 12, 13, 26, 27):

Saturday: 1:00 p.m. to 5:00 p.m.
Sunday: 5:00 p.m. to 10:00 p.m.
Closed on April 18th, 19th and 20th for the long-weekend.

Milton

Location: MAC102

April 8 - 10:00 a.m. to 4:00 p.m.
April 23 - 10:00 a.m. to 4:00 p.m.

Laurier's Digital Strategy

Want to learn more about how we're improving the way we learn, teach, research, and work at Laurier? Check out ICT's Annual Report and the Laurier Digital Strategy!

What You Need to Know

See other news and notices.

How We're Making Tech Better At Laurier Now Available: Microsoft Copilot –Your Everyday AI Companion Be Aware of Tax Scams! Azure Virtual Desktop – Coming to a Computer Lab Near You! Action Required: Changes to Qualtrics Email Tasks It's Never Been Easier to Reset Your Password What You Should Know About Outlook's Security Features

Now Available: Microsoft Copilot –Your Everyday AI Companion

Be Aware of Tax Scams!

Azure Virtual Desktop – Coming to a Computer Lab Near You!

Action Required: Changes to Qualtrics Email Tasks

It's Never Been Easier to Reset Your Password

What You Should Know About Outlook's Security Features

In this section