Visit our Urgent and After-Hours Care page for help when we aren't open.
E: wellness@wlu.ca
T: 548.889.3239
F: 519.340.1403
Second floor, Student Services Building
Monday, Tuesday, Wednesday: 9 a.m. to 7:30 p.m.
Thursday and Friday, 9 a.m. to 4:15 p.m.
E: lbwellnesscentre@wlu.ca
T: 548.889.5588
F: 519.756.9092
Student Centre, floor two, 103 Darling Street.
Monday to Friday, 8:30 a.m. to 4:15 p.m.
To schedule an appointment:
We do not schedule or reschedule appointments over email, but you can email us to cancel your appointment. If you cancel your appointment on short notice or don't show up for a scheduled appointment, you will be charged a no-show fee. You will also be charged if your appointment is cancelled because you arrived late.
A limited number of same-day appointments are available each day for students with acute illness and unpredictable concerns.
Students are asked to call as early as possible to schedule an appointment with the doctor later that day.
A limited number of same-day "WIT" appointments are available with counsellors each day for students who are not in crisis but feel they need to speak with someone that day.
These appointments are scheduled on a first come, first serve basis, so please call early.
If you are in crisis, let us know when you call, so we can schedule you promptly.
We require 24 hours notice of cancellation.
To cancel your appointment,
If you cancel your appointment on short notice or don't show up for a scheduled appointment, you will be charged a no-show fee. You will also be charged if your appointment is cancelled because you arrived late.
No-show fees are based on your appointment type:
Visits to the Student Wellness Centre for medical appointments are generally covered by provincial health insurance (OHIP) or UHIP. The cost of counselling sessions is covered by your student services fees. Certain types of appointments, certain forms requested by third parties, and certain types of documentation are subject to additional fees.
