Report a Problem

At Laurier, we strive to provide positive learning spaces that help facilitate a broad range of classroom activities. From flexible furniture choices to innovative classroom design, Laurier is working to respond to the needs of the entire university community, and you can help. Whether you’ve found something you love in your classrooms or something that just won’t do, take a moment and let us know!

Information and Communication Technology Issues

Information and Communication Technology (ICT) issues (such as computers, projectors, projector screens, projector bulbs, overhead projectors, document cameras, sound systems, wireless) should be directed to the ICT ServiceDesk at 226.243.6393. Faculty and staff can email servicemanager@wlu.ca for ICT support and students can email support@mylaurier.ca 

Furniture Issues

Furniture issues in centrally booked classrooms such as desks, chairs, tablet desks and lecterns should be reported on the Report a Problem Form.

Facilities Services

Emergency facilities requests (such as flooding, electrical hazards, broken windows) should always be reported by phone:

• Facilities Service Desk, 8:30 a.m. to 4:30 p.m., 548.889.3242
• Special Constable Service, after hours or holidays, 519.885.3333

Facilities Services issues (such as paint, blinds, windows, drywall, electrical, lighting, plumbing, etc.) should be directed to Facilities Service Desk by submitting a Work Order.

Inclusive and Accessible Seating

Many Laurier classrooms now include inclusive seating options, such as height-adjustable desks and armless chairs, designed to support diverse student needs. This furniture is located near classroom entrances and labelled with purple stickers that indicate its purpose and encourage students to give the seat to someone who needs it. If inclusive seating is damaged or not functioning as expected, please report it using this form.

Students who require ongoing access to accessible furniture are encouraged to connect with Accessible Learning for academic accommodations and CampusAccessibility@wlu.ca for general requests.

Your feedback helps us maintain accessible and inclusive learning spaces for all students.