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Guidelines for the Use of Respondus Lockdown Browser in Assessments

LockDown Browser is a locked browser for completing assessments in MyLearningSpace (MyLS). It prevents you from printing, copying, going to another URL, or accessing other applications during an assessment. If an assessment, like a quiz or test, requires LockDown Browser, you will not be able to take the assessment with a standard web browser.

Our comprehensive guide walks you through how to use the Respondus Lockdown Browser, including how to:

Download Lockdown Browser

Testing the System

You must test the software on your computer before you complete online exams. Many of the issues our students encounter are resolvable in advance with the technical assistance available.

A practice quiz is set up in MyLS to test the Lockdown Browser. Make sure you are accessing the practice quiz on the same computer you are using to write your real assessment.

To access the practice quiz and test your system:

  1. Log in to MyLearningSpace.
  2. Select Quizzes.
  3. Select Practice Quiz under the “Current Quizzes” heading.
If you cannot find the practice quiz within your course,
  1. Log in to MyLearningSpace.
  2. Select Self-Registration from the MyLS homepage.
  3. Select the Respondus Practice Quiz course.

Troubleshooting Tips for Testing

If Lockdown Browser does not work when you are testing your system:

  1. Exit your quiz in MyLS.
  2. Close Lockdown Browser.
  3. Restart your computer.
  4. Follow the steps to access practice quiz above.

If you continue to experience difficulties with Lockdown Browser, refer to the troubleshooting guide or select the Help Center button on the toolbar at the top of the Lockdown Browser window. Follow the prompts to complete the System Check.

If you are unable to resolve the issue during your practice quiz, contact Educational Technologies for assistance at Be sure to test your computer prior to each test.

Take an Assessment Using Lockdown Browser

With the Lockdown Browser activated, the online test is conducted much the same as any test you would write in a proctored setting in a classroom or exam hall. This means that your online assessment is subject to the Wilfrid Laurier University Exam Regulations and 12.2 Student Code of Conduct: Academic Misconduct.

  1. Close all programs, unless one is used to connect you to the Internet.
  2. Log into MyLS with a regular browser, select the course and navigate to the assessment.
  3. From this screen, either install LockDown Browser or launch it to take the assessment.
    1. If the computer already has LockDown Browser installed, simply click the “Launch LockDown Browser” button.
    2. If the computer does not have LockDown Browser installed, this link will enable you to install LockDown Browser to the computer.
  4. If prompted to close a blocked program (e.g. screen capture, instant messaging), choose Yes.
  5. The test will then start.

Note: Once an assessment has been started, you cannot purposely exit until the Submit button is selected. But if you do run into issues, refer to the Technical Issues During Assessment section below.

Technical Issues During Assessment

If you have technical issues during your test or exam (e.g., loss of internet connection or frozen screen), you should:

  1. Exit the test. Your answers are saved in real time, so they will not be lost.
  2. Restart your computer and log back into the test.
If you try to re-enter the test after the test’s start window has closed, or restarting does not resolve the problem, you must seek assistance by contacting your instructor using their preferred email address and include Any delay in contacting your instructor may result in a zero on the test. Your instructor might grant permission for you to get back into the test without being penalized for time.

Preparation Tips

We've collected some tips to help you get into the mindset and prepare for your online assessment.