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Code of Conduct

Laurier Department of Residence Conduct Regulations

The Residence Code of Conduct is bound by the Non-Academic Student Code of Conduct, the official document which details acceptable behaviour related to Laurier students. All sections of this document are fully applicable to residence living. Student who are found in violation of Department of Residence polices may participate in additional conduct processes and sanctions.

Residence Code of Conduct

Laurier’s residence life conduct process is rooted in the notion that university is an opportunity for students to learn about their values and how those values impact community living, learn how to live with others, and how to make a positive contribution to their community. This process is guided by relevant student development theories demonstrating that a student’s moral and ethical development is directional, and that the Department of Residence can be an influence on that direction. As such, we endeavour to partner with students in the learning process and create opportunities for reflection in the context of policy violations and community disruptions.

Building off the Department of Residence learning goals, our process is designed to help students think critically about their values and how those values are expressed through their actions. Additionally, we focus on harm reduction as an educational tool. We hold in tension the needs of the community with the needs of the individual. However, there may be times when the behaviour of students is deemed too disruptive to the community. If they show no willingness to modify their behaviour, these students will be required to leave the community. This is reserved for extreme situations where all interventions have been exhausted or in instances where a single incident is so counter to our values that we need to remove that person immediately.

Department of Residence Learning Goals

Community Integration and Participation iconCommunity Integration and Participation

Find a sense of belonging in community and contribute positively as a caring and accountable community member.

Life skills iconLife Skills

Students will learn and develop the self-management skills necessary to live independently while striving for personal wellness.

Academic Curiosity and SuccessAcademic Curiosity and Success

Developing the skills necessary to be academically successful while exploring academic interests and corresponding career pathways.

Self-Awareness iconSelf-Awareness

Clarify personal identity in relation to one's values and what it means to act in congruence with them. Navigate the connections between self and others and reflect on one's impact on others. Create clarity of purpose while at Laurier and beyond.

equity diversity inclusion and indigeneity iconEquity, Diversity, Inclusion and Indigeneity

Develop understanding of self and those different from the self in an equitable, diverse, inclusive and accessible community. By embracing equity, diversity, inclusion and indigeneity, students will engage in learning experiences that increase one's sense of belonging and understanding of the self and larger society.

Regulations for living in residence have been developed to protect the health, safety, and well-being of the entire residence community. These polices help to provide a climate that allows students to study, to learn about themselves and others, and to clarify their values and how those values impact community living.

  • Every individual in residence is responsible for respecting the rights of every other individual in the community. Responsible behaviour is that which is consistent with the Residence Code of Conduct and demonstrates an understanding that ignorance, anger, alcohol or substance abuse will not be accepted as an excuse, reason, or rationale for unacceptable behaviour.
  • Every individual in residence has the right to live in an environment where their personal possessions and communal spaces are secure, and their personal and academic goals are attainable.
  • Residence Life staff are responsible for ensuring a safe environment for all. The policies outlined below will be enforced on Department of Residence property, including, but not limited to, the inside of the buildings, entranceways, roofs, walkways and surrounding areas immediately outside of the residences. Residence Life staff may be required to enter a resident’s room in order to maintain safety and security or to uphold the code.

Our Residence Community Principles provide guidance on the ways in which students should act to be a positive member of our residence communities:

Community Impact
Residents should act as a positive member of community supporting an environment where students feel safe and are able to engage in community.

Community Safety & Security
Residents should act in a way that does not put undue risk of safety or security to the greater community.

Personal Impact
Residents should not engage in acts that put themselves or others at risk.

Respect of Persons & Systems
Residents should act in a respectful manner to all staff and systems in place at Laurier.

Respecting Environment & Infrastructure
Residents should act in a way that is respectful to the environment as well as Laurier infrastructure, and not cause damage or impact the operations of facilities.


How the Residence Code of Conduct is Administered

Investigation and Next Steps

An incident report is typically generated when a potential violation of the Residence Code of Conduct has possibly occurred, and/or a student files a complaint with a Residence staff member. Documentation may also be generated if a concern is brought forward about a situation or an individual. When an incident is reported by Residence staff members, it will be documented in the conduct management database. This report will include the names of the individual(s) involved, names of any witnesses and the details of the incident. This report is then submitted to the Residence Conduct Team for review and to determine appropriate follow-up. All incident reports, or any other form of documentation, submitted by Residence staff are considered drafts until reviewed and approved by a Residence professional.

Filing a Complaint

Students have a right to make a complaint against anyone who violates their right to a safe and secure environment that is conducive to academic pursuits. A student complaint against another student will be considered In light of the Residence Code of Conduct and, if applicable, the Non-Academic Student Code of Conduct. In the event that a concern is brought forward that may have involved/impacted a member of the residence community, but does not fall within the jurisdiction and scope of the Residence Code of Conduct and/or the Non-Academic Student Code of Conduct, the Department of Residence may provide support and/or potential avenues for the reporting party to explore in order to work towards a resolution.

Residence Life is guided by the values of procedural fairness in dealing with all complaints. As such, no sanction and/or action will be taken against a person or group without their knowledge where there is an alleged breach of the Residence Code of Conduct. Respondents will be given reasonable notice, with details of the allegations and provided with an opportunity to answer to the allegations made against them.

Students should feel safe to make a complaint without fear of retaliation. Any action of retaliation against a student or community member for filing a complaint may result in follow-up through the Residence Code of Conduct and, if applicable, the Non-Academic Student Code of Conduct.

Right to Withdraw a Complaint

A complainant has the right to withdraw a complaint at any stage of the process. However, Residence staff may continue to act on the issue(s) identified in the complaint in order to ensure a safe and secure environment conducive to student’s academic pursuits.

Unsubstantiated or False Complaints

If a person, in good faith, discloses or files a complaint that is not supported by evidence gathered during an investigation, that complaint will be dismissed. Disclosures or complaints that are found following investigations to be frivolous, vexatious or in bad faith, that is, made to purposely annoy, embarrass or harm the respondent, may result in follow-up through the Residence Code of Conduct and, if applicable, the Non-Academic Student Code of Conduct for the complainant.


Residence staff will respect the confidentiality of all persons, including the complainant, respondent, and witnesses. However, confidentiality cannot be assured in the following circumstances:

  • An individual is at imminent risk of self-harm;
  • An individual is at imminent risk of harming another; and/or
  • There are reasonable grounds to believe that others in the residence community or wider campus and local community may be at risk of harm.

In such circumstances, information would only be shared with necessary campus partners/ departments to prevent harm and provide support to the students involved.

Investigation and Next Steps

Within five business days of the incident report or complaint being filed, the student(s) named for potentially violating the residence policy may be notified and required to meet with a designated Residence staff member responsible for addressing the incident.

At this time, the following will occur:

  • The Residence staff member will investigate the incident by speaking with the student(s)/ staff involved and any witnesses. The staff member may provide a copy of the report to the student involved, if requested. This is to ensure a fair process while the understanding of the incident is clarified. Failure to return calls, respond to meeting requests or to meet at a scheduled time regarding an investigation will result in the decision (sanction) being made with the available information.
    As outlined in the Residence Policies & Procedures, please note that while students are eligible to bring a support person, this individual does not have a participatory role in the meeting. They may be present to support the emotional needs of the student, but are not there to engage in the contents of the meeting.
  • The Residence staff member will review the report and findings and make a decision regarding an appropriate outcome. Some incidents may be referred to more senior Residence Life staff for further review and decision making.
  • A decision will be made using the standard of proof known as the balance of probabilities or more likely than not. The standard of proof has been met if at the conclusion of the investigation, based on all credible information, the Residence staff member believes that the incident reported is more likely to be true than not true. Simply stated as “more likely than not” based on information available.
  • A decision letter will be sent to the student.

Note: Residence staff may follow up with any incident that occurs within any residence building.


  • Acceptable noise: Noise that should be expected in the student living environment during the appropriate times of the day as a result of reasonable living activities.
  • Excessive noise: Intentional or unintentional noise that disturbs others in residence. This includes but is not limited to: banging on multiple doors consecutively; directing stereo/computer speaker(s) noise outside of a room through a window or door; bass from a stereo or computer that can be heard through a closed door or adjoining wall; and yelling or screaming.
  • Incident report: A document used to describe behaviour that may be unacceptable and/or in violation of the Residence Code of Conduct.
  • Sanction: An outcome of a determination that a student is responsible for a violation.
  • Residence status: Residence status refers to the position that the students holds with residence due to their experiences with the conduct process. The three statuses are “Warning,” ”On Notice” and “Probation.” Each status is representative of more restrictions placed on the student and probation is the most severe.
  • Residence staff: Residence staff are persons employed by Wilfrid Laurier University who work within the Department of Residence. The following Residence staff have been given the authorization to manage incidents as outlined in the Residence Code of Conduct: Residence dons, members of the Residence management team, and members of the senior management team.


The purpose of Residence Life sanctioning is to help student learn from their mistakes, clarify their values, consider the impact of their actions and reduce harm to the individual, residence community, and greater Laurier community. The following factors are considered when deciding upon any sanction:

  • The unique circumstances surrounding each incident and individual.
  • Prior sanctions assigned for similar and/or past incidents.

Note: The severity of sanctions may increase for repeat offenders and/or the number of incidents, up to and including eviction from the residence.

Types of Sanctions

Sanctions will be determined by the residence staff responsible for the managing the incident and decision making.

  • Alcohol restriction: While on Alcohol Restriction, students are not permitted to consume alcohol in residence, or to return to residence while under the influence of alcohol. Further policy violations may result in additional and increasingly significant sanctions.
  • Building restriction: A resident may be restricted from accessing a portion of the building or from entering the building for a period of time. If a student violates this restriction Special Constables Services may be contacted and the student may face eviction.
  • Community billing: When common area damage/vandalism occurs and the responsible persons are not identified, repair and administration costs will be charged to every resident, or a specific section of the community.
  • Community resolution: Following an incident, the student may be sent a Residence Community Resolution email to recognize them taking responsibility for a policy violation and working with residence staff in the moment to repair harm. The Community Resolution will also outline the importance of upholding the Residence Community Principles moving forward and advise the student that any further incidents could result in a meeting with a member of the management team.
  • Educational sanctions: Tools that have been created to allow students to reflect on their behaviour and potential impact to themselves and the community as it relates to the Departmental Learning Goals.
  • Guest restriction: While on Guest Restriction, students are not permitted to have guests in residence at any time. Violation of the terms of Guest Restriction may result in additional sanctions.
  • Mandatory Move: Residence staff reserve the right to remove a resident from a particular room/floor if it is deemed necessary and in the best interests of the student and/or community. The intent of the relocation is to allow the student a fresh start in a new environment. A resident may be relocated temporarily until an investigation is closed. There may be costs associated with being relocated typically if there is a change in room type.
  • On Notice: On Notice is considered to be a status sanction. While On Notice, if a student is found in violation of any Residence Life policies, their residence status may be placed under review and the student may face increasingly significant sanctions, such as a suspension from residence or Residence Probation.
  • Policy Reminder: Following an incident, the student may be sent a Residence Policy Reminder email encouraging them to review the policies and advising that any further incidents could result in a meeting with a member of the management team.
  • Probation: Probation is a formal status imposed for a specific period of time. During this time, any subsequent violations may result in further consequences, typically eviction. Probation periods may extend to the end of the academic year and can extend to subsequent contract periods.
  • Restitution invoice: A monetary reimbursement to recover the loss or damage of residence property/services/labour as a result of an accident or incident. Students are strongly encouraged to come forward in these instances. Generally, restitution is the sole sanction in the event of accidents. Labour costs vary by time/day.
  • Suspension: A suspension is defined as a period of time where a student is temporarily prohibited from residing in or otherwise being in residence. Throughout the suspension period, a student is responsible for the full cost of the residence space in addition to being restricted from entering all other residence buildings. A deferred suspension from residence is a period of review during which the student must demonstrate an ability to comply with the polices. If, during the period of the deferred suspension, the student is again found responsible for violating the code, the student can be considered for an immediate suspension/eviction from the residence. The nature of the offence dictates a deferred suspension, suspension or eviction.
  • Written warning: A resident may receive a written warning letter stating that their actions/choices have violated the Residence Code of Conduct or abused a residence policy. Written warnings will refer to the Residence Code of Conduct and Residence Hall Agreement to remind them of the policies. If the behaviour continues after receiving a written warning, the student may receive more significant sanctions.

Residence Eviction Policy and Appeals Process

A decision on eviction for student conduct reasons will be made by the Director of Residence. The Associate Director of Residence Life will make a recommendation to the Director of Residence regarding the eviction of a residence student. The Director will provide the report and the recommendation to the student and a meeting will be scheduled for the student to respond to the report and to submit documentation in their favour. Previous to the meeting the student must submit documentation for review. The student may bring an advocate* or support person to the meeting. A decision will be made regarding eviction after both sides have had the opportunity to put their case forward. A decision will be forwarded to the student in writing after the meeting. An outline of the appeal process will be provided with the decision notification.

The appeal of the decision to evict is made to the Dean of Students.

  • Dean of Students (Multi-Campus) – Adam Lawrence

*An advocate does not have a participatory role in the proceedings but is present to support the emotional needs of the student.

Appeals must be made within 48 hours only on the basis of:

  • new information
  • procedural irregularity
  • disproportionate sanctions

Students who are evicted from residence may also:

  • Risk forfeiting their residence fees.
  • Be required to leave residence immediately.

There are several offences in residence that can lead to an eviction following an investigation whereby a student is found, based on the standard of proof, to have violated the Residence Code of Conduct. These offences include but are not limited to:

  • Violence, assault, harassment and the possession and/or use of a weapon;
  • Distribution of cannabis or drugs;
  • Starting a fire, tampering with life safety equipment, smoking or burning incense/candles in residence; and
  • Accessing a restricted area.

*Appeals are only for evictions, however if you wish to discuss your conduct matter further please schedule a meeting with your Residence Life Manager.


As stated in the student’s decision letter, an appeal process is available to students and must be launched within 48 hours of the decision letter date. The resident must submit any email to the Residence staff member as directed in the conduct letter. The email appeal should contains the following information:

  • A full statement of the grounds for the appeal;
  • The outcome sought by the student; and
  • Any relevant supporting documentation.

In the case of evictions a student who may need to leave residence before they are permitted to commence an appeal, and may be asked to leave residence immediately. Typically, the timeline for vacating residence is within 7 days of the letter date; however, this will be outlined fully in the student’s decision letter.

  • Grounds for appeal: Grounds for an appeal may include but are not limited to:
    • New information;
    • Procedural irregularities;
    • New information was found which could not reasonably have been presented earlier; and
    • The sanction(s) was/were not appropriate for the violation which occurred.
  • Appeal reviewers: Appeals are reviewed by the appropriate Residence staff, typically the next administrative level up will review appeals.
  • Administration of appeals: The appeal process shall be limited to a review of the file, and supporting documents from the original proceeding. The process may also consider any relevant, new information, as deemed necessary by the individual or staff considering the appeal. The staff considering the appeal may, after reviewing the case:
    • Uphold the findings and/or sanctions;
    • Reverse the findings;
    • Reverse or modify the sanctions; or
    • Determine that there was a procedural error and ask the original individual to re-hear the case.

Filing for or receiving an appeal, does not defer the decision under appeal. When an appeal request is not granted, the conditions/sanctions outlined within the original decision letter will apply. All appeal decisions shall be communicated to the student in writing and where appropriate, the student shall be advised of any further right to appeal. Revised deadlines for any previously imposed sanctions will be made at the discretion of the appeal review individual. All appeal decisions are final.