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Refunding

Refunds can be requested if you have a negative balance (credit) on your account. 

You can submit a refund request each time a credit is available on your account. Refunds are student-driven and not automatic.

Refund Process Dates

Processing timelines are approximately two weeks, factoring additional time during peak periods. 

Refunds for credits received in a particular term will not be processed until after the last day to add courses for that term

  • Sept. 21, 2022 (fall 2022 term)
  • Jan. 20, 2023 (winter 2023 term)
  • May 19, 2023 (spring/summer 2023 term)

Disclaimer: To avoid delays, prior to submitting a refund request, please ensure that you have reviewed and understand all information regarding refunds and steps as provided below.  Refund delays resulting from errors due to missed information/steps as provided below will not result in expedited processing.

Request a Refund

Before you begin: 

  • Make sure you have access to your MyLaurier email account because all email money transfer (EMT) notifications are sent to this account only. 
  • Make sure you review and understand all information regarding refunds and steps as provided below. Refund delays resulting from errors due to missed information/steps will not result in expedited processing.

To submit a refund request: 

  1. Log in to LORIS.
  2. Select the Student Services tab.
  3. Select Request a Refund.

Refund Request Eligibility

Requests are only available for the full credit on your student account at the time of the request:

  • If your credit available is lower than what you originally asked for (due to new fees/charges being applied), only the remaining credit balance will be refunded to you.
  • If your credit available is more than what you originally asked for (due to new payments/awards applied or recent adjustments, etc.), only the full amount you requested will be refunded to you. You must submit a new refund request for any new credit once your first request has been completed.

For questions regarding your refund request, please email studentrefunds@wlu.ca.

Refund Information Details