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Technology for Exams and Quizzes

Exam accommodations that use assistive technology (AT) have devices or software set up for use during a specific exam. AT used during an exam can assist with reading, writing, or navigation. During the period all exams are required to be online, exams that require Lockdown Browser and AT may be written with our Accessible Learning Centre using a virtual proctoring environment.

What you need to know about virtual proctoring

  • All students writing with us will be offered an orientation session using Zoom, our virtual proctoring environment. Sessions provide an opportunity to install AT, test, and practice with MyLearningSpace questions. We will go over both student and proctor responsibilities so you know what to expect. You can become familiar with the Zoom tools and environment.   Further sessions can be arranged as time permits.
  • Although software you regularly use may have many features, some may not be available during your exam (e.g. spell check). Check with your consultant if you have any questions about what features will be available during an exam.
  • It is expected that all students who have registered AT exam accommodations: 
    • Are familiar and comfortable with the technology that they’re using;
    • Know how proctors are allowed to assist them during an exam; and
    • Understand common basic issues with their AT and how to check for solutions (e.g., muted audio). Students should also know how to ask for help with AT during an exam.
    • My Learning Space assessments without Lockdown Browser are compatible with most major reading, writing and navigation software, so typical questions are readable with Kurzweil, Zoom Text, Jaws, VoiceOver, Dragon and Mac Voice Control.

If you have any questions about using AT for exams, contact your Assistive Technologist in Waterloo or Brantford.

Troubleshooting Guide for students being virtually proctored

This guide is intended to provide students with some potential issues that may be encountered with technology while being virtually proctored. Many of these issues can be addressed during the Zoom orientation session offered to students new to being virtually proctored and/or mitigated by using the technology and tools utilized during that session.

Please note that additional issues may arise when attempts are made to utilize computers, headsets, cameras, and microphones not previously tested.