Study Skills and Supplemental Instruction in Waterloo has two professional staff members: Michael Lisetto-Smith, manager and learning strategist, and Tammy Rowe, learning strategist.
Michael Lisetto-Smith is the manager of Study Skills and Supplemental Instruction. He has been a learning strategist since 2006 and can help with assessing and improving your studying and learning. He specializes in active learning and effective reading strategies. He works closely with the first-year BBA program, but can help all students.
Michael graduated with a BA in political science from the University of Prince Edward Island and an MA in political science from Wilfrid Laurier University. He has taught university-level courses in political science, global studies, and has taught certificate courses in statistics.
Michael is a founder and current president of the Learning Specialists Association of Canada and sits on the steering committee for the International Consortium of Academic Language and Learning Developers.
Selected Conference Presentations
- “The Business Model Canvas: Transforming Academic Program Development to Increase Effectiveness” (2013)
- “Embedding Learning Strategies into First Year University Courses: A Tale of Two Models” (2013)
- “Statistically Significant Success Quantitative Analysis of SI Programs” (2012)
- “Peer Assisted Skills Sessions: A Collaboration with Faculty to Integrate Academic Support Programming into the Curriculum” (2012)
- “Records, Analysis, and Customer Service: Using Technology to Manage Learning Centres” (2011)
- “Inter-university Collaboration in the creation of Athlete Academic Programs” (2011)
- “Collaboration for Success in Student Retention & Persistence” (2011)
- “Research-S.I.: A New Model to Support the Humanities and the Social Sciences” (2010)
- "Collaborating for Student Success: An argument for integrating learning support with course content" (2009)
- "Coming Together: An interactive discussion to create a Canadian Learning Specialist Association" (2009)
Tammy Rowe is a Learning Strategist in the Centre for Student Success and Supplemental Instruction. She has been teaching since 2009, as a teaching assistant in the Department of Communication Studies at Laurier, as an Instructor in the Department of Language and Communication Studies at Conestoga College, and as an elementary school teacher across Waterloo Region with the Waterloo Region District School Board. She was a leader in the Strong Start Literacy program as an early literacy coach, volunteer site coordinator and trainer.
Tammy’s pedagogy is grounded in inquiry-based learning that celebrates individual learning styles and multiple intelligences. She specializes in active learning and effective reading strategies. A four-time Laurier graduate, she’s earned a BA in Psychology, an Honours BA and MA in Communication Studies, and Bachelor of Education degree. She has additional teaching qualifications in special education, intermediate history, English and family studies, as well as social science at the senior secondary level, and certification to teach at the post-secondary level.
Tammy also has two industry accreditations from the Canadian Pharmaceutical Industry (APMR) and the Canadian Institute of Communication Agencies (CAAP). She has won numerous awards of excellence including the 2010 Teaching Assistant Award of Excellence, the 2012 Science Teachers Association of Ontario (STAO) Pre-Service Teacher Award of Excellence and The Institute of Communication Agencies (ICA) Bruce Johnston Award of Excellence.
Prior to teaching, Tammy spent a decade working in advertising account management, marketing and sales.
- E: email@example.com
- T: 519.884.0710 x4497
- Office Location: Arts C-Wing, Room 2C5A
- Rowe, T. (2011). "Lost in Translation: Mobilizing smart in Ontario Public Schools." Master's thesis, Wilfrid Laurier University.
- Rowe, T. (2013). "Making Science Make Sense in The Talking Classroom." Elements. December 2013.
Writing and Study Skills Services at Laurier’s Brantford campus has two professional staff members: Jenna Olender, manager, and Karley Doucette, writing and learning support coordinator. Both provide in-class and general campus workshops and specialized writing and learning support.
Jenna meets with graduating and graduate students to help them enhance their academic and writing skills, and Karley provides specialized learning and writing support for English language learners, students struggling academically, and for students referred for learning strategy consultations. In addition, Jenna and Karley oversee the facilitated study group, peer mentor, and peer language support programs for the campus.
From September - April, our team of peer mentors is available to meet with you to help with writing and study skills.
I have a varied educational background, which has helped me work with students across all our programs at Laurier Brantford. In Writing and Study Skills Services, we support student learning and writing in and across the disciplines. My undergraduate studies were interdisciplinary, and my graduate studies focus on qualitative research.
I have recently completed the Leadership in Higher Education certificate program at the Ontario Institute for Studies in Education, where I am now completing my doctorate in Higher Education. My areas of research interest include student development, academic and student affairs collaboration, and organizational assessment.
Through my own studies and in my day-to-day work in Writing and Study Skills Services, I'm dedicated to exploring and developing new ways to engage and support student learning at Laurier Brantford.
- E: firstname.lastname@example.org
- T: 519.756.8228 x5788
Selected Conference Presentations
- Jenna Olender and Michael Lisetto-Smith. 2016. “Diversity Inside and Out? The Practice of Peer Learning for Social Justice in the Canadian Context.” Association for Learning Development in Higher Education (ALDinHE) Conference, Heriott-Watt University, Edinburgh, Scotland.
- Michael Lisetto-Smith and Jenna Olender. 2015. “Being an Effective Online Learner: Developing Interactive Online Learning Support Modules from Idea to Impact.” Learning Specialists Association of Canada (LSAC), Eastern Regional Conference, Ryerson University.
- Jenna Olender with Debra Langan. 2014. “Partners in Professionalization: Supporting Graduate Students’ Skills Development.” Integrated and Engaged Learning Conference, Wilfrid Laurier University.
- Jenna Olender, Gary Warrick, Judy Eaton, and Irene Tencinger. 2014. “Using First-Year Writing-Intensive Courses to Build Better Skills in Context.” Integrated and Engaged Learning Conference, Wilfrid Laurier University.December 2012. "Designed for Success: A Research Update on Scaffolding Support for First-Year Research Papers" with Gary Warrick and Irene Tencinger, Learning Specialist Association of Canada (LSAC) Eastern Regional Conference, University of Toronto.
- May 2011. "Helping Aboriginal Students Succeed in a New Context for Writing" with Christina Michener, Alana Rudrum, and Elizabeth Baisley, Canadian Association for Studies in Discourse and Writing (CASDW) Conference at Congress 2011, University of New Brunswick.
I have 10 years of experience working in education. My love of language, research and writing led me to complete a Bachelor of Journalism degree, as well as a Bachelor of Education with a specialization in Teaching English as a Second Language (TESL).
- E: email@example.com
- T: 519.756.8228 x5550