Code of Conduct for Writing Services Online Appointments

This code of conduct for online appointments facilitated by staff from the Writing Services team was shaped through extensive consultation with student writing tutors.

For our tutors and writing consultants engaging in online appointments with Laurier students, Teams and Zoom are workspaces governed by the same norms of professional conduct that apply to the physical spaces of the University. This means students should approach Teams and Zoom as extensions of the physical campus.

Please Remember

• Arrive to your appointment on time and ready to work
• Wear appropriate attire
• Recognize that phone use (e.g., social media apps, texting) during the appointment may be disruptive for your tutor 
• Be mindful of your background and surroundings
• Use respectful language 

For the safety of you and your tutor, please do not consume alcohol or other inebriating substances and do not operate a vehicle during the meeting.

The Writing Services team understands that video conferencing, by nature, can infringe on private space; we recognize that some distractions and interruptions are beyond students’ control. While it’s best to find a quiet location free of distractions (e.g., not on public transportation), we realize this isn’t always possible. Students are welcome to keep their cameras off to eliminate distractions and protect their privacy in a virtual environment.

In rare instances, appointments may be cancelled or ended if a Writing Services employee deems that unprofessional behaviour impedes their ability to conduct an appointment. 

If you have concerns about this policy, please contact the Writing Services team at studentsuccess@wlu.ca regarding accommodations for appointments.

As a team, we are working hard to help students succeed in a remote learning environment. We prioritize flexibility and recognize different learning needs.