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If you have concerns regarding the level of service that you have received from any member of the Financial Aid Office, your concerns may be noted in writing.
Your letter of concern must contain the following information:
Mail your letter to:
Associate Registrar, Student Finance and Client Services (Necia Martins)
Wilfrid Laurier University
75 University Avenue West
Waterloo, Ontario, N2L 3C5
If you do not wish to address your concern to the associate registrar, student finance and client services, you may direct your concerns to the AVP: Enrolment Services and Registrar using the mailing address above, or contact the Office of Human Rights and Conflict Management.