Refund Request Form

Complete this multi-campus form to request a refund for any credit balances on your student financial account.

Please note that Laurier does not issue refunds to anyone other than the student. 

Refunding Dates

Refund requests for credits applied in a particular term will begin to be processed after the term's last add/registration date.  Requests submitted prior to the refunding date will be held and processed in sequential order.

Fall 2018: Refunding begins after September 19
Winter 2019: Refunding begins after January 18
Spring/Intersession 2019: Refunding begins after May 17
Summer 2019: Refunding begins after July 12

Refund Request Steps

  1. Ensure there is a credit reflected on your LORIS account (Student Services > Student Account Summary).  Refund requests received where no credit balance is available will not be processed.  This includes credits from a previous term that have now been applied to current term fees.

  2. Use LORIS (Personal Information > Direct Deposit Banking Information) to check that you are already set up for direct deposit.  Refund requests received where direct deposit is not set up on the student account will not be processed.  

    1. If LORIS indicates that you are already set up for direct deposit, proceed directly to submitting the refund request form.  A new authorization form is not required unless you have changed your banking information and the account listed on the system is no longer accurate

    2. If you are not set up for direct deposit, submit a void cheque or a pre-authorized debit information sheet for setup through the Direct Deposit Authorization Form
      NOTE: Banking information you submitted on your MSFAA for OSAP purposes is not used for your Laurier student financial account

    3. Read the authorization form carefully and ensure that ALL requirements are completed:

      • Handwritten/manually typed banking information without a bank branch stamp verifying accuracy will not be processed

      • Information submitted that does not clearly show that the account is in the student's name will not be processed

    4. For your convenience, you can also submit the completed Direct Deposit Authorization Form and your banking information by email (studentrefunds@wlu.ca), or in person at Service Laurier (Waterloo: Schlegel Building, Room 102; Brantford: Grand River Hall, Room 202) Monday to Friday between 9:30 a.m. to 4:30 p.m.

    5. For system purposes, students are required to have an active address on file in order for direct deposits to process through the system. Please review your information on LORIS to ensure that your contact information is current and up-to-date.  Refunds without active addresses will not be processed. 

  3. Submit a refund request form each time a credit is available on your account and you would like to have the credit refunded to you

Process for Students with OSAP 

Upon receipt of a refund request, be advised that your request will first be presented to the Student Awards Office to determine whether you are eligible for a refund if your credit is a result of course drops. Your credit may be required to remain on your account to be applied to next term's fees or it may be required to be sent back to the National Student Loans Centre to be applied against your OSAP loan.  Students with OSAP loans who have questions or concerns regarding your refund request can contact Student Awards.

Process for International Students

If you are an international student and your tuition and fees were paid by international bank wire, CIBC student pay, or credit card, your credit is required to remain on your student financial account for the next term or be returned to either the credit card that was used for payment or the originating country that the bank wire payment was made. Upon the completion of this form, you will receive a response to your MyLaurier email account outlining additional steps necessary to complete your refund request.