Refund Request Form
Complete this multi-campus form to request a refund credited to your student account.
Prior to submitting this refund request form, ensure that there is a credit reflected on your LORIS account. Refund requests received with no credit balances on the account will not be processed. This includes credits from a previous term that have been applied to a current term.
Refunds for any term are not processed until after the last add date of that particular term.
Method of Refund Guidelines and Restrictions
- If you would like to receive your credit through direct deposit, ensure that you have submitted the Direct Deposit Authorization Form as well as a void cheque or bank stamped direct deposit information prior to filling out this refund request form.
- For your convenience, you can submit your bank information through the direct deposit authorization form, by email, or in person at Service Laurier (Waterloo: 202 Regina St., second floor; Brantford: Grand River Hall, room 202) Monday to Friday between 9 a.m. to 4:30 p.m.
- Direct deposit authorization forms not accompanied with a void cheque or handwritten banking information not stamped by your bank branch cannot be processed.
- If you would like to receive your credit by cheque, ensure that you have used LORIS to verify that your mailing address is correct and up-to-date prior to submitting this form. It can take up to four weeks to have a lost or misdirected cheque re-issued and processed.
Process for Students with OSAP
Upon receipt of a refund request, be advised that your request will first be presented to the Student Awards Office to determine whether you are eligible for a refund. Should you not receive your requested refund within the two to three week delivery timeframe, it may have been required that your credit be sent to the National Student Loans Centre by Student Awards to be applied against your OSAP loan. Students with OSAP loans who have questions or concerns regarding your refund request can contact Student Awards.
If you are an international student who has paid your tuition and fees with a credit card, your credit will be refunded back to the credit card used for payment. Upon the completion of this form, you will receive a response to your MyLaurier email account outlining additional steps necessary to complete your refund request.