Upcoming Service Outages for November 2019 *Updated 11/27/2019*

Please be aware of the upcoming maintenance and related service outages: 

Sunday, November 24, 2019

Time: 7:00 a.m. to 11:00 p.m.

Locations:

• Library  
• 187 Albert Street
• 165 Albert Street
• 81 Lodge Street
• 44 Bricker Residence

Purpose: Network Switch Upgrades that will improve network connectivity for students, faculty and staff.

Services Impacted: At intervals during the maintenance window there will be no network services (wired/wireless internet, VoIP telephones, etc.) in the areas listed above. Network services will be available elsewhere on the Waterloo campus and no other campus will be affected.

Monday, November 25, 2019 

Time: 6:00 pm to 10:00 pm 

Locations: All campuses

Purpose: Software Update 

Services Impacted: During this time the following service will be intermittently unavailable:

• Banner 

Thursday, November 28, 2019 *UPDATED 11/27/2019*

Time: 6:00 pm to 7:00 pm *Updated*

Locations: All campuses

Purpose: Database Upgrade 

Services Impacted: During this time the following services will be unavailable: *Updated*

• Banner

Friday, November 29, 2019 

Time: 6:00 pm to 10:00 pm

Locations: All campuses

Purpose: Database Upgrade 

Services Impacted: During this time the following service will be unavailable:

• Banner

Sunday, December 1, 2019

Time: 7:00 a.m. to 11:00 p.m.

Locations:

• 202 Regina First Floor 
• Waterloo College Hall Residence
• Stadium 
• 190 Lester Residence
• AIRD
• Science and Science Research
• Bricker Academic 
• Little House Residence
• Bouckaert Residence

Purpose: Network Switch Upgrades that will improve network connectivity for students, faculty, and staff.

Services Impacted: At intervals during the maintenance window, there will be no network services (wired/wireless internet, VoIP telephones, etc.) in the areas listed above. Network services will be available elsewhere on the Waterloo campus and no other campus will be affected.

Thank you for your patience as we complete these important upgrades.

If you have questions or concerns, please contact the ICT Service Desk x4357 during regular business hours.