FAQs for International Students about COVID-19

Students who do not plan to get vaccinated and who do not have a valid exemption will not meet the requirements of the university’s mandatory vaccination policy.

Consequences for students who do not comply with this policy include one or more of the following: being unable to attend Laurier’s campuses or locations; having access to MyLearningSpace suspended for current fall term courses; being de-registered from fall in-person courses; and being unable to take part in winter-term courses.

Students should contact academic advising regarding their fall-term courses.

We are asking students, even those studying remotely in fall term, to upload their status to the SAFEHawk app by Oct. 8 as the university must report the statistical non-identifiable information on the vaccination status of registered students to the Ministry of Colleges and Universities. The university must also assess compliance with the vaccination policy for those who are studying in-person now and who will be studying in-person in the winter term.

Fall is a transition term and the university will return to normal operations, including in-person course delivery, in the winter term. Students whose courses are remote in fall term will be required to be fully vaccinated before the start of their in-person courses in winter term.

Students who are enrolled in fully online degree programs – i.e. programs such as online criminology and policing, public safety or social work – who are not required to attend a Laurier campus at any time during their degree program and do not plan to visit a Laurier location for any other reason, do not fall under the university’s vaccination policy and are not required to upload their vaccination status.

The consequences only apply to students attending a Laurier location in person in the fall term who have not met the requirements of the mandatory vaccination policy.

If you are partially or fully vaccinated or if you have received a valid exemption, please update your status to the SAFEHawk app by Oct. 8 even if your classes are remote and you are not visiting any Laurier locations. The university is required to report the statistical non-identifiable information on the vaccination status of registered students to the Ministry of Colleges and Universities.

If you are not yet vaccinated, please book your vaccination and upload your vaccination status as soon as possible. You will be required to be fully vaccinated when the university returns to normal operations, including in-person course delivery, in the winter term. This means you will need to have your second dose by Dec. 21 to be considered fully vaccinated by the first day of classes on January 4.

Students who have not updated their status by Oct. 8 will receive a follow-up communication, at which point they can note that they will not be on campus until winter term.

Note that students who are enrolled in fully online degree programs – i.e. programs such as online criminology and policing, public safety or social work – who are not required to attend a Laurier campus at any time during their degree program and do not have any plans to visit a Laurier location at any time, do not fall under the university’s vaccination policy and are not required to upload their vaccination status.

The consequences only apply to students attending a Laurier location in person in the fall term who have not met the requirements of the mandatory vaccination policy.

That is, if you are attending a Laurier location in person in the fall term and have not received two vaccination doses or an approved exemption by Oct. 8, one or more of the consequences outlined in the Sept. 29 communication may apply: being unable to attend Laurier’s campuses or locations; having access to MyLearningSpace suspended for current fall term in-person courses; being de-registered from fall in-person courses; and being unable to take part in winter-term courses.

Note that students in this situation will receive a direct follow-up communication, at which point you can outline any extenuating circumstances and will be advised of next steps, including connecting with academic advising to discuss options for your courses.

• Students who have a valid exemption and students who have received one dose must upload their status to the SAFEHawk app by Oct. 8.
• If you are not yet vaccinated, you will not be able to upload your status to the SAFEHawk app.
• Students should book their vaccinations as soon as possible and upload their status as soon as they receive their first and second doses.
• If you do not have a valid exemption and do not have plans to be vaccinated, you will not meet the requirements of the university’s mandatory vaccination policy and you will not be permitted to attend any Laurier location in addition to other consequences noted in the Sept. 29 communication.

International students should email laurierinternational@wlu.ca and lbwellnesscentre@wlu.ca for direction about obtaining a vaccination and to ensure their circumstances are shared with the appropriate departments.

The university is required by the provincial government to have a mandatory vaccination policy. The policy requires that all students must be vaccinated or have a valid exemption to attend in-person classes and activities on Laurier’s campuses.

Yes. On August 13, Laurier announced that all students, faculty and staff will need to be fully vaccinated, or have plans to be fully vaccinated, with an approved COVID-19 vaccine to return to campus in the fall.

By Sept. 7, 2021, all members of the Laurier community will be required to confirm their vaccination status ahead of attending the Waterloo or Brantford campuses, or going to Laurier's locations in Kitchener, Toronto and Milton.

All students, staff and faculty will be required to be vaccinated with a vaccine approved by Health Canada or the World Health Organization.

Students can contact wellness@wlu.ca (Waterloo campus) or lbwellnesscentre@wlu.ca (Brantford campus) with specific questions.

International students who have not yet received their first dose of a Health Canada or World Health Organization approved COVID-19 vaccine are encouraged to register for an appointment through Ontario’s booking portal.

The Student Wellness Centre on Laurier’s Waterloo campus is also hosting COVID-19 immunization clinics for students, faculty and staff throughout the summer and fall.

The vaccination information will be managed through the SAFEHawk app. If you haven't already downloaded the app, be sure you do as soon as you can and before you plan to be on campus.

A Vaccination Passport section will be added to the SAFEHawk app on Aug. 30. You can upload your vaccine receipts to indicate that you are fully vaccinated, which will provide you with an approved vaccine passport to attend Laurier’s Brantford or Waterloo campuses, or other locations, including in Kitchener, Toronto and Milton. Note that you will still be required to conduct a daily COVID self-assessment and follow Laurier’s health and safety protocols and policies. Web-based access will be available for those without access to a mobile phone.

You can get proof of your vaccination by contacting your local health authorities for this information. Once you have the proof, you can take a picture of the documents or save a screenshot from your phone. They can then be uploaded into the SAFEHawk app using the Vaccine Passport function.

You can upload your documents in any language and they will be translated for you.

On Sept. 29, Laurier announced an update to the vaccination made requiring that all students, even those studying remotely in the fall, must provide proof of their vaccination status by Oct. 8. 

For more on this update, see our FAQs regarding the Oct. 8 deadline.

On April 9, Laurier announced its plans and approach for the fall 2021 term, with the overall objective to increase our on-campus presence in support of in-person teaching, learning, research and student experience in fall 2021. 

This means that some courses will be offered in person, while some will still be offered remotely. Laurier has compiled a list of frequently asked questions specifically on fall 2021 and winter 2022 course delivery to provide you with more information.

We've created a remote learning hub filled with support services and golden ideas to help make your journey a little easier.

For the latest information on residence for fall 2021, including how to apply and the cancellation policy, please review the frequently asked questions specifically about residence.

Students coming to Canada need to follow all requirements for entering the country, which are updated and amended frequently. Fully vaccinated international travellers may be exempt from quarantine and testing requirements. However, all travellers should have plans in place to quarantine if asked to. Find out requirements for entering Canada and whether you qualify for certain exemptions.

Our Safe Travel, Arrival and Quarantine (STAQ) program will help you meet your quarantine requirements.

No. All individuals required to quarantine must proceed straight to their approved accommodations immediately after arriving in Canada.

Students who have been fully vaccinated with a vaccine not currently approved by Health Canada should note this on the vaccination attestation form. The university will consider options to address the vaccination requirement.

Information from Immigration, Refugees and Citizenship Canada (IRCC) continues to change due to COVID-19. It is recommended that you refer to the IRCC website for updates and changes.

Helpful Links

• Coronavirus disease (COVID-19): Visitors, foreign workers and students
• Study in Canada as an International Student
• Study Permit: COVID:19 Program Delivery

If you're currently in Canada, you must have a valid study permit or have maintained student status to be registered in classes, whether the classes are remote or in person.

If you're outside of Canada, you can begin or continue your studies online/remotely if you have a valid study permit, have been approved for a study permit or have applied for a study permit before your program begins in fall 2021. 

We highly recommend that you begin the process of applying for a study permit.

Yes, you still need a valid study permit to continue your studies at Laurier, even if your courses are now offered remotely. 

More information on the extension process is available on the IRCC website or you can register for a workshop.

The 2021 fall term of the LEAF program will be virtual. We highly recommend that you obtain your study permit to begin studying in the LEAF program. 

Studying in the LEAF program, whether remotely or in person, does not impact your eligibility for a post-graduation work permit (PGWP).

The LEAF program office can be contacted at leaf@wlu.ca. 

If you start your studies without a valid study permit, there’s no guarantee you’ll be approved in the future to come to complete your studies.

Laurier will not issue tuition refunds for completed courses due to a study permit rejection. You will also be required to pay tuition for partially completed courses in accordance with the guidelines set in the Undergraduate Academic Calendar.

We highly encourage you to get a study permit before you start your courses to eliminate these risks.

If your study permit application is refused, please email laurierinternational@wlu.ca as we may be able to support you through the re-application process.

If you will remain in Canada during this time, always plan ahead: check the current processing times to find out how long it will take to process your application, and be sure to submit your application before your status expires.

Even if there are delays in processing your application, applying to renew your study permit or work permit will allow you to stay in Canada and continue studying or working while you wait for your application to be processed. This is called maintained status.

Students that are submitting applications from within Canada are temporarily exempt from providing biometrics. Find out if this biometric exemption applies to you.

This exemption applies to new applications as well as applications already in progress. If you have already submitted your application and paid the fee you will automatically be refunded once your application is finalized. If you are submitting your application now and the online application system asks you to pay for biometrics (CAN$85) you do not have to pay for it and you can ignore the Biometric Instruction Letter (BIL) that will be sent to you.

Students that are submitting applications outside of Canada must still provide biometrics. Find out what to do if you aren't able to provide biometrics. 

Please note that if you are unable to provide documentation for your application, IRCC will no longer be automatically extending deadlines. You need to make sure you check your IRCC account and update IRCC with reasons as to why you cannot meet the deadlines. IRCC will no longer be holding incomplete applications open, so if you miss the deadlines, IRCC may refuse your application. 

Note: Information from Immigration, Refugees and Citizenship Canada (IRCC) related to travel to Canada is changing regularly. We recommend you refer to the IRCC website to check for the most recent information.

If you would like to travel to Canada, you must fulfill two requirements to be eligible to enter Canada: valid documentation and be traveling for an essential purpose.

Valid Documentation

You will need a valid, original study permit or an introduction letter. You will still need a valid Temporary Resident Visa (TRV) in your passport or an Electronic Travel Authorization (eTA) to travel to Canada.

Traveling for an Essential Purpose

To show that you are travelling for an essential purpose (that is to study) you need to have a valid study permit or letter of introduction that shows you were approved to study at Laurier, will be attending classes at Laurier soon and will be participating in an approved readiness plan. Laurier’s Safe Travel, Arrival and Quarantine (STAQ) Program has been approved by the province and you must follow our program to receive the documentation needed for travel.

The Canada Border Services Agency (CBSA) officer will utilize their discretion as to whether or not your travel will be considered essential and allow entry into Canada, depending on your individual circumstances and the supporting documents you can provide when you arrive at the Canadian port of entry. Documents that you must travel with and provide to the CBSA officer include:

• Valid study permit or a port of entry letter of introduction.
• Passport with TRV or eTA.
• Current Verification of Enrolment (VOE) letters which you can print from LORIS.
• Laurier’s STAQ Program letter and quarantine documentation.
• Proof that you have enough money to support yourself and any family members that are coming with you to Canada.

Before you travel to Canada, be sure you know and understand the rules and are properly prepared. IRCC has a checklist to ensure you meet the most recent requirements.

Some of the requirements may include, but are not limited to:

• Downloading the latest version of the ArriveCAN app, registering in the app and updating your information.
• Getting a COVID-19 test 72 hours before your scheduled departure time and providing negative test results at the airport before boarding your flight.
• Registering in the STAQ/Study Safe Corridor program for your 14-day quarantine. Proof of hotel booking must be provided before boarding your flight.
• Communicating with Laurier to ensure safe travel from the hotel to Laurier's Waterloo campus, where you will complete the remainder of your quarantine requirement.
• Completing COVID-19 testing upon arrival, during quarantine and upon completion of your quarantine.
• Proof of registration at Laurier by providing verification of enrolment from LORIS.

All travellers coming to Canada must travel wearing a non-medical mask or face covering. Travellers fully vaccinated against COVID-19 may be exempt from quarantine. See our STAQ program website for more information on exemptions and next steps.

If you are required to quarantine, you must register for and complete Laurier's STAQ Program. 

Before you make plans to travel, please make sure you check the IRCC website and the CBSA updates for the latest travel updates and restrictions.

We recommend arranging your travel documents because:

• To study in Canada, you will need a valid study permit (if you are not a Canadian citizen or Permanent Resident). You may also need a temporary resident visa (TRV) or Electronic Travel Authorization (eTA) to travel to Canada. If so, it will be issued as part of your study permit application.
• Once in-person studies resume, you will need your travel documents to arrive in Canada and continue your studies at Laurier.
• Having a valid study permit before beginning studies, whether you're inside or outside of Canada, is especially important for those who want to remain eligible for the post-graduation work permit program (PGWP).

On April 22, 2021, the Government of Canada instituted a 30-day suspension of all direct commercial and private passenger flights to Canada from India and Pakistan.

On August 18, 2021, the government extended the suspension until September 21, 2021. 

No. As long as your study permit is valid you can remain in Canada. You will need to extend your study permit if it will be expiring within the next three to six months.

Before leaving Canada, some things to consider are:

• Where is the best place for you to practice social distancing: the city in Canada where you are currently staying or in your home country?
• What level of exposure to the virus will you face while traveling, as well as in your home country?
• Will your study permit or visa be expiring in the next six months?

It is intended that Laurier will return to normal, in-person operations for the winter 2022 term, with minimal restrictions.

The IRCC has implemented special immigration measures for certain countries, so we encourage you to monitor the IRCC website for the most up-to-date information.

You can also contact the International Student Advisors, who are certified as immigration advisors for international students.

If you are inside Canada and have a valid study permit, studying remotely will not negatively impact your eligibility to get a post-graduation work permit.

If you are outside of Canada, you must have a study permit, have been approved for a study permit or have applied for a study permit before the start of your program (between spring 2020 and fall 2021). 

Please check the IRCC website for recent updates.

Yes, you can still apply for your post-graduation work permit (PGWP). Applications for your PGWP can be submitted from within or outside Canada.

You must apply within 180 days of completing your program, and have or had a valid study permit. 

Fees for the University Health Insurance Plan (UHIP) are applied to your student account each term for which you register for classes.

If you will not be in Canada, you can apply for a refund of the UHIP fees but you must do this each term. 

To apply for a refund of the spring 2021 UHIP fees, please complete the Residence Declaration and UHIP Eligibility form.

If you think you think you have contracted COVID-19, or have been exposed to the virus, you should do a self-assessment first following the Ontario Ministry of Health guidelines.

If you need to visit an assessment centre for testing, you should take a paper copy of your UHIP card or your GuardMe card. If you are covered by UHIP, you should also bring a copy of your UHIP claim form (PDF file). If you are covered by GuardMe, you will submit your claim form online.

If you’re living in residence and need to self-isolate, please email residence staff to inform them that you are self-isolating.

If you’re living off-campus, third-party companies are offering delivery services for a fee.

If you need support, or someone to talk to, please know that Laurier International remains open and is providing advising by email. Please contact us at laurierinternational@wlu.ca.

The Student Wellness Centres remain open, but you must call first and follow important updated appointment procedures. Hours of operation are from 9 a.m. to 4 p.m., Monday to Friday.

International Student Support has in place a multilingual online counselling and advising support service for all international students, accessed through the My Student Support (MySSP) app. The app is available for Apple and Android devices. Please note that the app and all services are free of charge to you as an international student.

UHIP and GuardMe will provide coverage for medical doctor appointments, hospital stays, diagnostic tests, etc., as it does for other illnesses.

The WLUSU and GSA health plans cover the costs of prescriptions for undergraduate and graduate students. GuardMe provides prescription cover for LEAF Program students and Pre-MBA Program students.

• For more information about UHIP check the UHIP FAQs about COVID-19.
• For more information about GuardMe, check the GuardMe site.

UHIP covers very minimal costs outside of Canada. It is highly recommended that you purchase a travel plan for the duration of your stay in the other country.

At Laurier, the UHIP office is the Laurier International office and the plan administrator is Claire D'Alton.

Currently, all on-campus buildings are closed so you aren't able to visit the office. You can still contact the  Claire by emailing her at cdalton@wlu.ca or calling 519.884.0710 x2227.

With all buildings closed on campus, ISS has moved to providing online supports and advising. All International Student Advisors are now working from home and can be contacted by emailing laurierinternational@wlu.ca.

International Student Advisors will be available to respond to your messages and to provide support from Monday to Friday from 8:30 a.m. to 4:30 p.m.

All regular supports and advising will continue to be available. This includes but is not limited to: immigration advising, academic transition supports, and support for your health and well-being. Please stay in touch and reach out to us when you need support.

If you are not receiving updates from Laurier International, please send an email to laurierinternational@wlu.ca. All updates are sent to your myLaurier email address.