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Services and Amenities
Internet Service
Wireless internet is provided in all residence buildings.
Technical Support
For technical support wiht internet issues, refer to the following resources based on your residence.
Cloud Wifi
Residences: King's Court, 60 University St Apartments, Expositor Place, Grand River Hall, Lucy Marco Place, Post House and Wilkes House
T: 519.957.1942 (24/7 support)
E: support@cloudwifi.ca (24/7 support)
Online request: cloudwifi.ca/support-ticket-request (24/7 support)
Radiant Communications Corp.
Residences: University Place
Online request: http://wifisupport.radiant.net/ (Username: 50University / Password: support)
TriCity Wifi
Residences: Marshall St Apartments, 260 Regina St Apartments and 32 University Ave Apartments
Text: 519.722.9434 (24/7 support)
T: 519.804.4048 (Monday to Friday, 9 a.m. to 5 p.m.)
E: support@tricitywifi.com (24/7 support)
Laundry Facilities
Laundry facilities are available throughout all residence buildings. The university is not responsible for lost or damaged clothing. Your don will provide you with an orientation to these common areas in September.
The cost of operating the laundry machines in university-owned buildings have been incorporated into your residence fees.
Laundry fees have not been included in residence fees for those students that reside in leased residence buildings. Machines located in these buildings are coin and/or card operated. Leased buildings include 260 Regina St Apartments, 32 University Ave Apartments, 50 Marshall St Apartments, 60 University Ave Apartments, Expositor Place, King's Court, and University Place.
Regina Residence students will have access to laundry facilities at King Street Residence.
Mail Service
Mail is delivered daily, Monday through Friday, to all residence buildings. Each mailbox is shared by two or more students.
Learn more about where you can pick up your mail and your mailing address.
Telephone Service
Telephone service is not provided in your residence room. It is strongly recommended that you consider using a cell phone, and you are encouraged to carefully review your phone service options once you arrive on campus to avoid any unnecessary roaming charges.
Telephone service of some kind is mandatory for all Laurier residence students. You are expected to provide your telephone number when completing the online Medical and Emergency Information Form.