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New – Library Launches Mail-On-Demand Service

Jan. 25, 2021
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The Library will start the Mail-On-Demand service effective Monday, January 25, 2021.  The service will allow Laurier users to request books and other circulating collections from Waterloo, Kitchener and Brantford campuses, the Annex remote storage, as well as the University of Waterloo and the University of Guelph. The requests will be mailed by the Library directly to user addresses. This service is being made available to all Faculty, Students and Staff.

How it will work:

The Mail On Demand Service is fully integrated with the Library's Omni search interface by providing an additional delivery option to the existing request screen. For more information please visit the Mail on Demand Service Page.

Please follow the steps below to submit a Mail-on-Demand request from Omni. 

  1. Access Omni from the Library’s main site at https://library.wlu.ca/or by going directly to the Omni  page to place a request for scanning.
  2. Please sign in with your Single Sign On (SSO) credentials to be able to search and make a Mail-On-Demand request. Click on ‘Sign In’ button on the top right corner of the screen.
  3. Once you search, find and choose a full record for the item you will see the request option 'Borrow from Laurier Library'. Click on this link.
  4. Select 'Mail-on-Demand' under Pickup Location and submit your request.
  5. When the Library is ready to mail you the item, we will send you an email asking for your address. Once provided, the Library will mail you the item and a prepaid return label.
  6. You will receive a prepaid return label in your package (remember to save the original packaging for re-use, for sending the received items back.)

Please note that if a requested book is available via the HathiTrust  as part of the Emergency Temporary Access Service (ETAS) it will not be eligible for the Mail-on-Demand service due to HathiTrust licensing requirements. In this case, Library staff will follow up with you and will provide you with a link to the requested title in HathiTrust.

For more information and details please refer to the Mail-on-Demand Service Page.