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Meal plans are not accepted for purchases at the Bookstore or for printing.
Follow the steps below to make a deposit:This Convenience balance will carry over year to year for as long as you are an active registered student. Funds that are voluntarily deposited into a OneCard convenience account that have no activity for a period of twenty-four (24) months, the account will automatically be deactivated by the University. Any balance of funds will become property of Wilfrid Laurier University. All requests for refunds are subject to a $25.00 processing fee, therefore any account that has $25.00 or less is non-refundable.
Go to printme.wlu.ca.
The Convenience account is accepted at all participating locations on both campuses.
If you need more information about how to load PaperCut dollars, visit the Self-Serve Printing, Copying and Scanning page.
Up to three months of balance and transaction history is available online. In order to check your balance, you must first complete the following steps:
Due to privacy, we cannot provide balance details by email or phone. Only the student account holder can discuss details with a OneCard staff member. Account proxy for LORIS does not apply to the OneCard.
Residence meal plans and Carry Forward funds are non-refundable and non-transferrable. If you have Convvenience dollars and would like a refund, email the OneCard office at onecard@wlu.ca. Make sure you include your full name and student number with your inquiry. All requests for refunds are subject to a $25.00 processing fee, therefore any account that has $25 or less is non-refundable. All Access Meal Plans (5-Day & 7-Day Dormitory plans) expire at the end of the meal plan term in April. These funds as well as flex dollars from all residence plans are non-refundable and cannot be transferred to another cardholder or account (flex/convenience). Any unspent meal plan flex dollars will be transferred to a taxable carry-forward account at the end of the meal plan term April 30th. These funds may be used in subsequent years to purchase food on a taxable basis if you remain enrolled at Wilfrid Laurier University. Unspent taxable carry-forward dollars will expire once you cease to be enrolled at Laurier.
The Convenience account is a voluntary account that is separate from meal plans.
If you have completed your program and have a refundable balance, email us at onecard@wlu.ca. Make sure you include your full name and student number. All requests for refunds are subject to a $25.00 processing fee, therefore any account that has $25.00 or less is non-refundable.
You will be refunded to your LORIS account, at which time you can complete a refund request.
PaperCut is separate from OneCard.
You can email your refund request to printingservices@wlu.ca.
Residence meal plan refunds can only be considered if you withdraw and void your course registration, plus withdraw from Residence and hand in keys.
Any refunds are prorated and based on the date that:
Carry Forward balances from a previous meal plan are not refundable.
Contact Us:
OneCard Office (Waterloo)
E:
onecard@wlu.ca
T:
548-889-3248
Office Location: Arts, Lower concourse
Office Hours:
Monday to Friday, 9:30 a.m. to 4:30 p.m.
The Hawk Shop
E:
lbhub@wlu.ca
T:
548-889-5580
Office Location: Research and Academic Centre, East Wing
Office Hours:
Monday to Friday, 10 a.m. to 4 p.m.