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Deposits, Balances and Refunds

Deposits for Textbooks, Printing and More

Meal plans are not accepted for purchases at the Bookstore or for printing.

Follow the steps below to make a deposit: 
  1. Enter your account number (nine-digit student number).
  2. Deposit any amount using debit or credit (minimum of $5).

This Convenience balance will carry over year to year for as long as you are an active registered student. Funds that are voluntarily deposited into a OneCard convenience account that have no activity for a period of twenty-four (24) months, the account will automatically be deactivated by the University. Any balance of funds will become property of Wilfrid Laurier University. All requests for refunds are subject to a $25.00 processing fee, therefore any account that has $25.00 or less is non-refundable.


Need to Print?

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The Convenience account is accepted at all participating locations on both campuses.

If you need more information about how to load PaperCut dollars, visit the Self-Serve Printing, Copying and Scanning page

Checking Your Balance

Up to three months of balance and transaction history is available online. In order to check your balance, you must first complete the following steps:

  1. Go to OneWeb.
  2. Select "Create Password" from the "Account Settings" dropdown. 
    • Your 9-digit ID is your account. The initial default password entry is your date of birth exactly as shown with the slashes (e.g. mm/dd/yyyy). You can change it to your preference after.

Due to privacy, we cannot provide balance details by email or phone. Only the student account holder can discuss details with a OneCard staff member. Account proxy for LORIS does not apply to the OneCard.


Email the OneCard office at Make sure you include your full name and student number with your inquiry. All requests for refunds are subject to a $25.00 processing fee, therefore any account that has $25 or less is non-refundable. All Access Meal Plans (5-Day & 7-Day Dormitory plans) expire at the end of the meal plan term in April. These funds as well as flex dollars from all residence plans are non-refundable and cannot be transferred to another cardholder or account (flex/convenience). Any unspent meal plan flex dollars will be transferred to a taxable carry-forward account at the end of the meal plan term April 30th. These funds may be used in subsequent years to purchase food on a taxable basis if you remain enrolled at Wilfrid Laurier University. Unspent taxable carry-forward dollars will expire once you cease to be enrolled at Laurier.