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Meal plans are not accepted for purchases at the Bookstore or for printing.
Follow the steps below to make a deposit:This Convenience balance will carry over year to year for as long as you are an active registered student.
Go to printme.wlu.ca.
The Convenience account is accepted at all participating locations on both campuses.
If you need more information about how to load PaperCut dollars, visit the Self-Serve Printing, Copying and Scanning page.
Up to three months of balance and transaction history is available online. In order to check your balance, you must first complete the following steps:
Due to privacy, we cannot provide balance details by email or phone. Only the student account holder can discuss details with a OneCard staff member. Account proxy for LORIS does not apply to the OneCard.
Email the OneCard office at onecard@wlu.ca. Make sure you include your full name and student number with your inquiry.
The Convenience account is a voluntary account that is separate from meal plans.
If you have completed your program and have a refundable balance, email us at onecard@wlu.ca. Make sure you include your full name and student number.
You will be refunded to your LORIS account, at which time you can complete a refund request.
PaperCut is separate from OneCard.
You can email your refund request to printingservices@wlu.ca.
Residence meal plan refunds can only be considered if you withdraw and void your course registration, plus withdraw from Residence and hand in keys.
Any refunds are prorated and based on the date that:
Carry Forward balances from a previous meal plan are not refundable.
Contact Us:
OneCard Office
E:
onecard@wlu.ca
T:
519.884.0710 x3731
Office Location: Arts, Lower concourse
Office Hours:
Waterloo: Monday to Friday, 9:30 a.m. to 4:30 p.m.
Brantford: Monday to Friday, 10 a.m. to 2 p.m.