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How to Get It

On the Waterloo campus, the OneCard office is located in Arts building in the lower concourse near the Fred Nichol’s Campus Centre. On the Brantford campus, you can obtain your OneCard through ServiceLaurier in Grand River Hall, room 202.

NEW-ONECARD PHOTO! Effective June 18, 2017, you can submit your own photo online for your OneCard. It is quick and easy and saves you time as your OneCard will be printed and waiting for your arrival.

The OneCard photo service is available for new students only who do not have an existing picture on file.

To obtain your OneCard, you must provide the following:

  • Government-issued photo identification. One of the following only: Driver's Licence or Valid Passport or photo Healthcard.
  • A printout of your detailed student schedule from LORIS.

Note: Students must be registered in at least one class in order to get their OneCard.

The OneCard is to be used only by the person it is issued to. If used by anyone else, for any reason, the card may be taken and can result in academic sanction and/or criminal prosecution. This is for each cardholder's personal security.

Damaged, Lost or Expired Cards

Damaged Cards

A $30.00 REPLACEMENT FEE will be applied if your OneCard is damaged or lost. Please do not deface or hole punch the card as it could disable the functionality. There will be no charge for card replacement for regular wear and tear, cracks etc. as determined by OneCard staff. Non-affiliated stickers are not permitted anywhere on the OneCard.

Lost or Stolen Cards

If your card is lost make sure you deactivate it right away to keep it safe. This can be done by calling or emailing the OneCard office during office hours, or by logging into the OneCard website 24/7. We accept all methods of payment for replacemet cards, including convenience dollars.

Expired Cards

Your card will be active for as long as you are registered. If you register past your original program or degree, your account will update. For those completing an undergrad and entering a graduate program, please keep the initial card to hand in exchange for a new graduate card.

How Do I Add Money to My OneCard?

You can access your OneCard account online, to deposit funds with debit or credit.

There is a $5 deposit minimum, no fee and Convenience never expires as long as you are an active Laurier student.

How Do I Check My Balance?

You can check your account balance and transaction history will the OneCard online tool using your student ID# and PIN. Your OneCard PIN is not the same as your LORIS PIN and will initially be your date of birth in the format MM/DD/YYYY (make sure to include the slashes)

University of Waterloo Students

University of Waterloo Students taking Laurier courses are eligible for a OneCard. Please bring a government-issued photo ID and your Watcard to the OneCard office. We will take your photo at this time.

For cross-registered students, your card will only be valid for as long as you are registered. If you plan to take more courses in the future, hold onto your card, because you’ll need to trade it in to avoid paying a replacement fee. OneCards for cross-registered students are for academic access purposes only and are not programed to access the Athletic Complex or to be used as a bus pass.

For double-degree students, your card will be programed for the duration of your program, and includes access to Laurier campus services such as the Athletic Complex.

Contact Us:

Waterloo Campus: OneCard Office

E: onecard@wlu.ca
T: 519.884.0710 x3731
Office Location: Arts, Lower concourse

Office Hours:

Monday to Friday, 8:30 a.m. to 4:30 p.m.

Brantford Campus: ServiceLaurier

E: servicelaurier@wlu.ca
T: 519.756.8228 x5885
Office Location: Grand River Hall, room 202

Office Hours:

Monday to Friday, 9:30 a.m. to 4:30 p.m.