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How to Get It

On the Waterloo campus, the OneCard office is located in Arts building in the lower concourse near the Fred Nichol’s Campus Centre. On the Brantford campus, you can obtain your OneCard through ServiceLaurier in Grand River Hall, room 202.

To obtain your OneCard, you must provide the following:

  • Government-issued photo identification.
  • A printout of your detailed student schedule from LORIS.

Note: Students must be registered in at least one class in order to get their OneCard.

The OneCard is to be used only by the person it is issued to. If used by anyone else, for any reason, the card may be taken and can result in academic sanction and/or criminal prosecution. This is for each cardholder's personal security.

Damaged, Lost or Expired Cards

Damaged Cards

If your card is damaged, broken or stops working, simply bring the card to the OneCard office to trade it in for a new card. As long as our staff can identify you through the card ID number or photo there is no charge for a replacement.

Lost or Stolen Cards

If your card is lost make sure you deactivate it right away to keep it safe. This can be done by calling or emailing the OneCard office during office hours, or by logging into the OneCard Online Banking Portal. OneCards that have been lost or stolen outside of office hours can be deactivated at any food service location on campus or the Online Banking Portal. We accept all methods of payment for replacement cards, including convenience dollars from your convenience account.

Expired Cards

If you’re studying at Laurier beyond the date that is listed on the card, you must trade in your card once you have registered for classes and we can update your account accordingly. It is your responsibility to bring in the previous card to trade in, and if you do not have it you’ll have to pay for a replacement.

Continuing to use the card after it has expired may result it in it being confiscated, so please ensure you visit the OneCard office in a timely fashion to avoid confiscation.

How Do I Add Money to My OneCard?

You can access your OneCard account online, where you can deposit funds, check your account balance, get an account statement and more!

There is a $5 deposit minimum. There are no additional fees to add money online.

How Do I Check My Balance?

You can check your account balance and transaction history will the OneCard online tool using your student ID# and PIN. Your OneCard PIN is not the same as your LORIS PIN and will initially be your date of birth in the format MM/DD/YYYY.

University of Waterloo Students

University of Waterloo Students taking Laurier courses are eligible for a OneCard. Please bring a government-issued photo ID and your Watcard to the OneCard office. We will take your photo at this time.

For cross-registered students, your card will only be valid for as long as you are registered. If you plan to take more courses in the future, hold onto your card, because you’ll need to trade it in to avoid paying a replacement fee. OneCards for cross-registered students are for academic access purposes only and are not programed to access the Athletic Complex or to be used as a bus pass.

For double-degree students, your card will be programed for the duration of your program, and includes access to Laurier campus services such as the Athletic Complex.

Contact Us:

Waterloo Campus: OneCard Office

E: onecard@wlu.ca
T: 519.884.0710 x3731
Office Location: Arts, Lower concourse

Office Hours:

Monday to Friday, 8:30 a.m. to 4:30 p.m.

Brantford Campus: ServiceLaurier

E: servicelaurier@wlu.ca
T: 519.756.8228 x5885
Office Location: Grand River Hall, room 202

Office Hours:

Monday to Friday, 9:30 a.m. to 4:30 p.m.