Zoom for Healthcare: Privacy and Terms of Use

Due to PHIPA legislative requirements and privacy concerns related to FIPPA it is important that users adhere to the outlined Terms of Use for Zoom for Healthcare licenses. Please see the Terms of Use below.

Zoom for Healthcare should only be used for situations where sensitive information is discussed or shared, and Microsoft Teams is not a suitable option.

Once assigned a Zoom for Healthcare license users understand that when using the account:

Cloud recording is disabled (neither party is able to record)

Local recording is enabled but the following must be adhered to:

Recording should not be used for the provision of Healthcare

Video recordings and transcriptions are considered records under FIPPA and like emails, chats and other recorded information could be subject to an Access for Information Request

You are required to let parties know and obtain consent prior to turning on the recording feature. If you are recording sessions for research, they should be included in your Research Ethics Board submission.

Question whether or not it is important to record a session prior to utilizing the recording feature

All university sessions that are recorded, should be saved on OneDrive, not on personal computers. If it is absolutely necessary to save on your personal computer or external drive, please ensure that you are using proper encryption.

Screen capture is disabled.

Closed captioning will not work with Zoom for Healthcare licenses.

Encrypted chat is enabled (if chat window disappears, please contact ICT support).

The Zoom for Healthcare email alias that is provided is only to access the Zoom for Healthcare license specifically.

Zoom for Healthcare licenses will be provided once per term and can be removed at the end of a term at the request of the user. Users may request to remove their Zoom for Health license via this form.