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Contact the ICT Service Desk

Winter 2021

Despite the recent closures of campuses across Ontario, our Service Desk remains available to you to help support your technical needs. While you make the transition from studying from the university campus to studying from home, members of the Service Desk are available to answer your questions and assist in getting you properly set-up. At this time, we are offering our services entirely remotely with no on-campus support desk staff. Our hours of operation are as follows:

Service Desk Hours

  • Monday to Thursday: 8 a.m. – 10 p.m.
  • Friday: 8 a.m. – 5 p.m.
  • Saturday: 9 a.m. – 5 p.m.
  • Sunday: 1 p.m. – 9 p.m.
  • Closed on statutory holidays and the Saturday and Sunday of long weekends


Contact Information

If you require assistance you can contact us through the following ways:


You can email us at

Microsoft TeamsMicrosoft Teams

You can message us directly on Microsoft Teams @Support