Wireless at Laurier

Set up Eduroam on Windows 10

1. Select setup_eduroam from your list of available networks in range.

2. A website will pop-up directing you to cat.eduroam.org. Select the blue button to
download your Eduroam installer

3. It will then ask you to select your institution. Search for and select Wilfrid Laurier
University

4. It will automatically provide you your OS’s installer. Click it and open the file it
downloads to your browser.

5. Select next > once it opens the installer and add in your username (with @wlu.ca on the
end) and your network login password and select install

      

6. When it has finished installing, open up your list of available networks and select
Eduroam and check off automatically. 

7. You will now be connected to Eduroam

Setup Eduroam on MacOSX 

1. Select “Setup_Eduroam” from your list of networks in range 

 2. It will bring up a webpage: cat.eduroam.org. Select: Click here to download Eduroam installer 

 3. Search for Wilfrid Laurier University and select it

4. Select continue when it prompts “are you sure you want to install ‘eduroam’?” 

 5. Type in your email and your password and select Install 

 6. It will prompt for your computer password.

 7. Select: Eduroam and you will be connected to the network.

 

Setup Eduroam on MacOS Big Sur

1. Select “Setup_Eduroam” from your list of networks in range





2. A portal will pop up – close this and open your preferred web-browser (preferably Safari or Chrome) and type in https://cat.eduroam.org in the URL web address field.

3. From that website, select “Click here to download your Eduroam installer”



4. Search for Wilfrid Laurier University and select it.

5. Once you have done that, a pop-up will slide in from the right-side of your computer screen asking you to review the profile before installing it.

Go to systems preferences by selecting your Apple Menu > System Preferences and select “Profiles” on the bottom right-hand side of the system preferences menu

6. Select “Install’ on the Eduroam profile




7. Put in your username with @wlu.ca on the end and your password and select install
Note that this is the only time you will put @wlu.ca on the end of your username




8. An important notice will come up, just click install on this prompt



9. You will now be prompted with your computer password and click ok.
This is not your Laurier password, but the password you use to sign in to your Macbook


10. Now that the Eduroam profile has been setup, select the Back arrow

Then click “network” on your system profiles




11. Uncheck “automatically join this network” under setup_eduroam so that your device doesn’t bounce between the two networks.

12. Then select just Eduroam from your network name drop down and your device will be successfully connected!

Configure Eduroam on Chromebooks

• Open the dropdown menu next to Select a network
• Choose eduroam and the Join Wi-Fi network box will open.
• Settings are as follows:

• Click Connect.

If that doesn't work, it is likely because they are getting an incorrect IP address.
To fix this, follow the instructions below:

1. Go to: Network Preferences on Chromebook
2. Select eduroam and click the Advanced dropdown arrow
3. “Configure IP address automatically” will be toggled to the right. Slide it to LEFT and wait a few
seconds, then move it back to the RIGHT and that should ensure a proper IP address is obtained
for Eduroam.

Setup Eduroam on iOS

1. Open the Wi-Fi Networks window (from the Home screen select Settings> Wi-Fi) and select eduroam from Networks

2. When prompted for credentials input your Laurier username and password and tap Join

3. You will be prompted to trust the Eduroam certificate. Click Trust to connect to eduroam

Set up Eduroam on Android

1. Open up your list of available networks and select: Eduroam

2. Enter in the following settings:

EAP Method: PEAP

Your username with @wlu.ca on the enter and your network password

CA Certificate: Do Not Validate

Select: Connect

I. Pre-requisites
- User will need to have Mobile Data turned on to be able to run this install
- They need to be signed in with a Google account to download apps from their Google PlayStore

II. Process
1. Open up Google PlayStore and search for ‘GetEduroam’ and install it

2. Once it is finished installing, select Open and search for ‘Wilfrid Laurier University ‘ in “select an institution’ field then select Next

3. Put in your username with @wlu.ca end and select Connect to Network

As a student this is the only time you’d put @wlu.ca on the end of your username

4. Your device will now be successfully connected to Eduroam!

• When you move out of range your connection will drop.
• When you move into range of another WAP you may not be able to connect. This occurs because some devices do not “release” their prior connection and will still try to connect to the previous WAP, even though a connection is no longer possible.
• There are two ways to re-establish your Wi-Fi connection:
  • Reboot your device.
  • “Forget” or remove the old network connection.

There is a technical limitation with Wi-Fi at 2.4 GHz frequency. There are three non-overlapping channels available for use at 2.4 GHz. Each channel can handle 65 connections and there is a maximum connection amount of 195 devices for a given WAP at this frequency.

Bluetooth, which also operates at 2.4 GHz, uses a crude method of maintaining a connection known as frequency hopping. This negatively impacts the number of available connections as Bluetooth connections will wander around the various Wi-Fi channels and interfere with Wi-Fi signals. As a result, you may experience a slower Wi-Fi connection or your connection may drop altogether. If you are on Wi-Fi it is recommended to shut off Bluetooth.

Phones set as Wi-Fi hotspots further compound the problem of density. Phones with this feature turned on are attempting to establish a Wi-Fi connection and transmit it at cellular frequencies. This interferes with a laptop’s ability to establish a Wi-Fi connection on our network. It is recommended that users shut off Wi-Fi hot spotting when on campus.

It is important to purchase devices that have dual band capability (2.4 and 5 GHz). We are seeing devices that have 2.4 GHz connectivity only as companies are “down-speccing” their devices to save costs. This is particularly problematic when you are in an area with many people, most of whom have both a laptop and smartphone connected to Wi-Fi. This may explain why you have good connectivity in residence but poor connectivity in class and common areas.

• Shut off Bluetooth on your laptop and smartphone when you are on campus. The Wi-Fi signal you will preserve may be your own.
• If your device says it is compatible with 802.11a or 802.11g or 802.11n or 802.11ac then you have a dual-band device.

Wireless printers and game consoles will not connect on our network as we require WPA2 Enterprise security. No consumer grade printers and none of the current game consoles offer this level of security.

Windows 10:

• Windows "Start" -> "Settings" -> "Network and Internet."
• Select Wi-Fi, click “Manage Wi-Fi Settings.”
• Under “Manage Known Networks,” select the network you want to be removed, then click “Forget.”

Windows 8:

• Access "Settings" and then choose the Wireless icon.
• Right-click on the network and choose "Forget this Network."

Windows 7:

• Go to "Start" -> "Control Panel" -> "Network and Internet" -> "Network and Sharing Center."
• Choose "Manage Wireless Networks" from the options on the left.
• Highlight the network from the list and choose "Remove."

Mac OS X (10.8):

• Go to "System Preferences" -> "Network."
• Select "Wi-Fi" on the left.
• Choose the wireless network from the list and then click on the "Disconnect" button.
• Click on the "Advanced" button.
• Select the wireless network from the list and then click on the "-" button to remove it from the list.
• Click on the "OK" button.
• Click the "Apply" button.

iOS:

• Choose "Settings" -> "Wi-Fi."
• When you select eduroam, you will be prompted for the password.
• Choose "Cancel" and then open the eduroam network (click on the blue arrow).
• Choose "Forget this Network."
• Choose "Forget."

Android:

• Go to "Settings" -> "Wireless and Networks."
• Choose "Wi-Fi Settings."
• Long press the network named eduroam.
• Choose "Forget Network."

Wi-Fi works at 2.4 and 5 GHz bands which are in the microwave band. Your microwave oven operates at exactly 2.4 GHz. If a microwave oven can boil water why doesn’t Wi-Fi boil you? Your oven operates at about 1,000 Watts of power. Wi-Fi operates in the milliwatt range. 1,000 milliwatts equals 1 Watt. So the Wi-Fi signal is in the range of one millionth the power of a microwave oven. In fact, “the level (students) are exposed to in school is not all that much different from an FM radio station” (Best Health Magazine).