Network connectivity issues on the Waterloo campus

Updated: July 26, 2021

One of the fibre cables connected to our Waterloo campus along King Street was cut accidently by external contractors. This resulted in disruptions to network connectivity, Wi-Fi and internet at a number of buildings.

Members from FAM, ICT and external contractors worked diligently to repair the damages and have restored network connectivity, internet, Wi-Fi, phone services and OneCard access to all locations impacted by the outage.

This includes the following buildings: 

• 200 King St.
• 232 King St.
• 202 Regina
• Career Services
• Athletic Complex
• Conrad residence
• all buildings on Lodge street
• all small Laurier residential houses between King Street and Regina

We appreciate your patience and understanding during this unexpected disruption. For up to date information on system outages​, please visit the ICT Systems Status page.