Skip to main content

Process for Student Concerns

If you are a student or you are supporting a student with a concern related to equity, diversity, and inclusion (EDI), follow the steps outlined in the process map.

For process map related questions, please email

Understanding Your EDI-Related Concerns

Guiding Questions

Is your concern related to identity, oppression, discrimination or unfair treatment?

  • If yes, follow the remainder of the process.

Are you unsure whether or not this is an EDI concern?

  • If so, reach out to us by emailing and we can help to determine the next steps.

Process Map for Student Concerns

1. Assess Physical and Psychological Safety

Assess the situation:

curved arrow pointing left

2. Contact CSEDI with High-Level Information

Information to include:

  • Parties involved (e.g., “I have become aware of a student who has experienced x in residence”)
  • Safety considerations (e.g., “the student is safe and is seeking guidance about potential actions”)
  • Dates/documentation considering consent and confidentiality (e.g., “On x date, this situation occurred and I’m unsure about what do next. The student has provided consent to contact your office”)
curved arrow pointing left

3. CSEDI Responds with Options

Options may include:

  • Systems navigation and referrals for formal/informal complaint processes.
  • Recommendations for educational resources and/or opportunities (e.g., workshops, discussions, experiential or research-based opportunities)
  • Connection to peer and student-led collectives within the CSEDI (e.g., The Association of Black Students, The Muslim Students’ Association)
curved arrow pointing left

4. Coordinating Responses

Supports and actions may include:

curved arrow pointing left

5. Continued Guidance

Guidance may include:

  • Debriefing and follow-up reflection of processes.
  • Intergroup communication between parties and units.