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Mail Service

Mail is processed through Distribution Services for all university-owned residence bulidings and is placed into a locker for pick-up by the student.

Mail for all leased residence buildings is delivered by Canada Post directly to mailboxes within the building. All students living within an apartment unit share one mailbox.

If you live in one of the following residences, you may pick up your mail from an Intelligent Locker System (soon to be known as The Hawk Express).

  • Bouckaert Hall
  • Bricker Residence
  • Conrad Hall
  • Euler/Leupold Residence
  • King Street Residence
  • Little House
  • Macdonald House
  • Regina Residence
  • Waterloo College Hall
  • Willison Hall

You will receive an email notification from IntelligentLockers@pb.com to your mylaurier email indicating mail is available for pick-up from a locker. Included in the email are directions for picking up the package. Lockers are located in the Concourse, adjacent to the Bookstore.

Mail must be picked up within 3 business days. Please contact Distribution Services to make alternate pick-up arrangements if necessary.

Distribution Services, Waterloo Campus - Email: DistributionServ@wlu.ca

If you live in one of the following residences, you may pick up your mail from the mailboxes located in the front foyer of these residence buildings. Packages sent through Canada Post (for example, by regular parcel or Xpresspost) will be delivered to the residence mailboxes if the parcel will fit into the mailbox. If the parcel does not fit in the mailbox, you will receive a notice from Canada Post advising you of the postal outlet location where your parcel may be picked up.

  • 202 Lester St Apartments
  • 260 Regina St Apartments
  • 32 University Ave Apartments
  • 60 University Ave Apartments
  • King's Court
  • Marshall Street Apartments

If you live in one of the following residences, you may pick up your mail from the mailboxes located in the front foyer of these residence buildings. Packages sent through Canada Post (for example, by regular parcel or Xpresspost) will be received by Distribution Services. You will receive an email to your myLaurier address to advise that you have a package ready for pickup.

  • Grand River Hall
  • Post House
  • Expositor Place
  • Wilkes House

Courier Packages for Residence Students

An exciting new parcel pick-up solution is being introduced for students living in residence.

The majority of your personal packages will be delivered to an Intelligent Locker System (soon to be known as The Hawk Express). Note: There may be some exceptions due to the size of parcel or locker availability.

This new locker system provides:

  • Contactless delivery
  • Safe, secure pick-up
  • Automated alerts for pick-up (via your mylaurier email address)
  • Reduction/Elimination of the need for appointment booking
  • More convenient hours for self-serve access


The following addresses should be used for all packages being sent to residence students by courier (for example, Purolator, UPS, FedEx). 

When addressing packages, please be sure to use your full name (first and last name); do not use nicknames.

Waterloo Campus

<insert student name>
<insert name of residence building>
75 University Avenue West
Waterloo, ON, N2L 3C5

Brantford Campus

<insert student name>
Wilfrid Laurier University
Distribution Services
20 Charlotte Street
Brantford, ON, N3T 2W2

You will receive an email notification from IntelligentLockers@pb.com to your mylaurier email account indicating a package is available for pick-up from a locker. Included in the email are directions for picking up the package.

  • Brantford campus, lockers are located in the Research and Academic Centre, East Wing, entrance off of 20 Charlotte Street
  • Waterloo campus, lockers are located in the Concourse, adjacent to the Bookstore

Parcels must be picked up within 3 business days. Please contact Distribution Services to make alternate pick-up arrangements if necessary.


Mailing Addresses

Students can find their residence mailing address by logging into their LORIS account and viewing the RE (residence) address type.

Mail to students staying living in residence should be addressed as follows:

202 Lester St Apartments

<insert student name>
<insert apartment number> - 202 Lester Street
Waterloo, ON, N2L 3W4

260 Regina St Apartments

<insert student name>
<insert apartment number> - 260 Regina Street North
Waterloo, ON, N2J 0C7

32 University Ave Apartments

<insert student name>
<insert apartment number> - 32 University Avenue East
Waterloo, ON, N2J 2V8

60 University Ave Apartments

<insert student name>
<insert apartment number> - 60 University Avenue East
Waterloo, ON, N2J 2V8

Bouckaert Hall

<insert student name>
Bouckaert Hall
75 University Ave. W.
Waterloo, ON, N2L 3C5

Bricker Residence

<insert student name>
Bricker Residence
75 University Ave. W.
Waterloo, ON, N2L 3C5

Conrad Hall

<insert student name>
Conrad Hall
75 University Ave. W.
Waterloo, ON, N2L 3C5

Euler Residence

<insert student name>
Euler Residence
75 University Ave. W.
Waterloo, ON, N2L 3C5

King's Court

<insert student name>
<insert apartment number> - 345 King Street North
Waterloo, ON, N2J 2Z1

King Street Residence

<insert student name>
King Street Residence
75 University Ave. W.
Waterloo, ON, N2L 3C5

Leupold Residence

<insert student name>
Leupold Residence
75 University Ave. W.
Waterloo, ON, N2L 3C5

Little House

<insert student name>
Little House
75 University Ave. W.
Waterloo, ON, N2L 3C5

Macdonald House

<insert student name>
Macdonald House
75 University Ave. W.
Waterloo, ON, N2L 3C5

Marshall Street Apartments

<insert student name>
Marshall Street Apartments
<insert apartment number> - 50 Marshall Street
Waterloo, ON, N2J 2T4

Regina Street Residence

<insert student name>
Regina Residence
75 University Ave. W.
Waterloo, ON, N2L 3C5

Waterloo College Hall

<insert student name>
Waterloo College Hall
75 University Ave. W.
Waterloo, ON, N2L 3C5

Willison Hall

<insert student name>
Willison Hall
75 University Ave. W.
Waterloo, ON, N2L 3C5

Expositor Place

<insert student name>
Expositor Place
<insert apartment number> - 53 Dalhousie Street
Brantford, ON, N3T 2H9

Grand River Hall

<insert student name>
Grand River Hall
<insert apartment number> - 171 Colborne Street
Brantford, ON, N3T 6C9

Post House

<insert student name>
Post House
<insert apartment number> - 41 George Street
Brantford, ON, N3T 2Y2

Wilkes House

<insert student name>
Wilkes House
<insert apartment number> - 119-121 Darling Street
Brantford, ON, N3T 2K8