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Services
Attention Members - please be advised that Prism’s operations will be closed from April 25, 2025 to May 12, 2025 and no transactions will be possible during this time.
At Prism Resources, we're committed to providing our members with tech devices that will enhance your learning at Laurier and training courses to help you develop practical skillsets.
As members, you get free access to our rental fleet and training courses (some exceptions apply). If you're interested in becoming a member, learn more about our membership.
Rental and training course reservations are processed online through our web shopping cart.
The member user guide below provides detailed instructions on how to book or cancel reservations through the web shopping cart.
If you require further assistance, contact us at support@prismresources.ca or visit the Prism Resources Service Desk located in Lazaridis Hall room 1014 during business hours.
Using the Web Shopping Cart
Only Prism members are eligible to access services through the Prism Resources web shopping cart.
To book services with Prism Resources, members are required to sign into the web cart with their Laurier credentials.
- Select the Sign in icon and press Sign in.
- Select your Laurier account, then sign in with your Laurier student email address and password.
- Note: If you are already signed into other Laurier systems on your device, your credentials may automatically be recognized. Otherwise, you will be directed to a new screen to enter your Laurier credentials.
Once signed in, you will notice the Sign in icon displays Portal next to it.
Search the web cart by:
- using the search function on the left menu by typing in a keyword, or
- using the list of categories and subcategories on the left menu (the arrow to the left of a category will expand or collapse its subcategories).
Rental Equipment
To reserve rental equipment, you must first select a rental period, then choose items to reserve for that rental period.
If you would like to reserve multiple items for different rental periods, a separate reservation is required for each rental period.
The rental period is displayed on the top menu and can be changed by accessing the calendar using the arrow next to the Start Date and End Date.
When selecting a rental period, keep the following guidelines in mind:
- A rental period may be booked for a maximum of two weeks (14 days), with the start date and time during Prism Resources business hours (Monday to Friday between 10 a.m. to 4 p.m.).
- All equipment must be returned no later than 3 p.m. on the due date/end date.
- If you select a date range beyond permitted two-week period, the following notification will appear and you will not be able to complete the transaction at the web cart checkout.
- Members are entitled to a maximum of one renewal for equipment, except during the last two weeks of each academic term. To request a renewal, contact support@prismresources.ca.
Once you have selected the item you would like to rent, you will be taken to the item detail page. Here you can see the availability of the item as well as a description and pictures.
Ensure the rental period you would like to reserve the item for is correct, otherwise revise the rental period on the top menu. Refer to earlier instructions on how to select a rental period.
If the item is available for the rental period, select ADD TO CART to add the item to your cart.
If the item is not available for the specific rental period, you can check the availability status for a different rental period by selecting a different Start Date and/or End Date. The availability icon at the bottom of the screen will update accordingly.
A notification will appear once an item has been successfully added to the cart.
Items in a Kit and Accessories
Item in a kit: Any items in a kit with the item you have chosen will be automatically added to your cart as well.
Accessories: If the item selected has any related items or accessories, they will be displayed here as well under the Related Items section. An Accessories pop-up screen may also appear once the main item has been added to the cart. If you would like to add any of the accessories to your reservation:
- select ADD TO CART for the respective accessory under Related Items or
- select it from the Accessories pop-up window.
Once you finished adding items to your cart, you can view your cart by selecting the Cart in the top menu.
Within your cart, you can:
- clear the entire cart,
- delete individual items, or
- continue to checkout.
Select CHECKOUT to proceed to the next screen to confirm your reservation.
To proceed with the reservation:
- Confirm your acceptance of the Prism Resources terms and conditions (required).
- Select CREATE RESERVATION.
- Press OK. You will see a confirmation that the reservation has been created.
You will receive an email with a PDF file to confirm the reservation details and pickup instructions.
Sale Items
Sale items reserved through the web cart may include different payment processes, depending on the item:
- Refer to the item detail page, which includes payment instructions for the specific item.
- Follow the Completing the Reservation steps outlined above to complete the order.
Training Courses
Course registrations are booked through the Courses menu item in the web cart, which displays a course calendar.
Seat availability in courses is illustrated with the following colours in the calendar:
- Courses with Green shading indicate seats are available.
- Courses with Orange shading indicate seats are limited (less than four seats available).
- Courses with Red shading indicate seats are full.
- Courses with Blue shading indicate course you have registered for.
To view or select courses:
- Select the Category > Courses to access the full course calendar.
- Complete the action you require:
- To view the calendar for a specific course, select the course from the Courses subcategory.
- To exit the calendar and return to the web cart, press X at the top-right corner of the calendar.
- To register for a course, select the course tile with a double click.
- In the details page, you will see the course description, any related files or instructions and the number of seats available.
To proceed with the reservation:
- Confirm your acceptance of the terms and conditions.
- Select RESERVE.
- Press OK to receive confirmation that the course has been reserved.
A fine of $20 applies for all missed training courses where the member is marked absent. Failure to cancel a training course at least 24 hours before the start of the course will result in a $20 fine.
To cancel a course registration:
- Navigate to the course calendar.
- Select the course you wish you cancel.
- Double click the course tile to access the details page.
- Select CANCEL RESERVATION.
Viewing Reservations and Contracts
To view your current rental reservations, rental contracts, or course reservations, select the Portal icon on the top menu.
- The Customer Order menu displays a list of your current and past sales item orders.
- The Reservations menu displays a list of your current and past rental item reservations.
- The Contracts menu displays a list of your current and past rental signed contracts. Contracts are signed when items are picked up from the Prism Resources Service Desk.
- The Course Reservations menu displays a list of your current and past course registrations.