Service Laurier Live Chat 

Live Chat is for general Enrolment Services inquiries, including Admissions, Financial Aid and OSAP, Scholarships and Bursaries, and Records and Registration. 

*If your question is unique or confidential, connect with us via phone, virtual appointment, or email. 

Service Hours 

Hours may vary, please check availability. 

  • Online - You will see 'Chat with an Expert' and will be able to click to initiate a chat. 
  • Offline – You will see 'Contact Us' and will be able to submit a web form or connect with us via phone, virtual appointment, or email. 

Disclosure 

  • Live Chat is for general inquiries. If your question is unique or confidential, connect with us via phone, virtual appointment, or email. 
    • Do not include personal information unless our advisors ask you a series of questions to verify your identity. Note - We will never ask for your SIN, banking, including credit card information. 
  • Chat users should be aware that records of the chats are retained.  
  • Using inappropriate language may result in the termination of the chat and, in addition to supplying false or misleading information, is considered student misconduct under the Non-Academic Student Code of Conduct. 

Service Laurier staff are available to answer your questions and provide support. We hold ourselves and each other accountable to our service values. We aim to provide a helpful, friendly, and positive experience. We will act with integrity, respect, and accountability in all interactions. Please engage with us in a similar manner. 

Browser 

  • Please be advised that this platform functions best with Chrome 
  • Firefox: Enhanced tracking protection is usually turned on by default for Firefox (Firefox-specific feature). Users will need to click the shield beside the URL and then turn it off. Additional support can be found online. 

Tell us how we did! 

Complete the Service Laurier feedback survey to share your experience with our team.