Service Laurier email closed Aug. 26 to Sept. 6
Due to an extrememly high volume of emails, the servicelaurier@wlu.ca email account will be closed from Friday, Aug. 26, 2022 to Tuesday, Sept. 6, 2022. During this time, emails will not be received. Advisors are working hard to respond to emails received prior to Aug. 26.
During the email closure, you can reach Service Laurier by phone, appointment, live chat, chat bot, MyLS virtual drop-in and in-person drop-in.
In the meantime, check out information about topics you may have questions about:
Paying Fees and Securing OSAP
Paying Tuition and Fees
Check out your payment options to pay your tuition by Sept. 8.
LORIS Proxy Access allows students to give access to invoice and account summary information with a parent or third party.
Up-to-date account balances, including payments and opt outs, can be found on your Account Summary by Term in LORIS. Note: Invoices are static documents reflective of registration and payments at the time of invoicing.
Non-tuition fees are compulsory fees that cover the cost of student support and services that contribute to the student experience and student well-being regardless of student location or form of learning. All non-tuition ancillary fees will appear on invoices.
For more information, see:
Securing OSAP
Confirmation of Enrolment for OSAP will begin around the first day of classes, Sept. 8, 2022.
To view your OSAP status:
- Go to loris.wlu.ca.
- Select Student Awards and Financial Aid.
- Select View My Aid/Funding.
Using OSAP to pay your fees?
- Your funding will automatically pay outstanding Laurier tuition and fees first.
- Any remaining funding will be re-directed to the bank account you set up on the Master Student Financial Assistance Agreement form with the National Student Loan Service Centre.
- If the available funding does not cover outstanding fees, you are responsible to pay the difference prior to Sept. 8 to avoid late payment fees.
See the OSAP FAQs for answers to questions you may have.
Academic Progression and Course Guidance
Connect with the Academic Advising team for questions about course selection, degree requirements or overrides.
Use the Course Registration Guide to find information about course registration (including adding/dropping courses), building your schedule, etc.
For first-year registration support, including helpful webinar videos, reach out to Laurier 101.
Proof of Enrolment or Official Letters, Forms or Transcripts
Request official proof of enrolment using the Verification of Enrolment (VOE) option in LORIS.
Order transcripts, letters or request to have a form completed online. This process will not be delayed by our email closure.
Connect with Other Laurier Departments
Check out who you need to connect with for questions about:
- Residence: Department of Residence at housing@wlu.ca.
- Meal plans or OneCards: onecard@wlu.ca | How to get your OneCard.
- MyLaurier email accounts: Connect with ICT.
- Mental health and wellness supports.
- Academic and financial dates and deadlines: Academic Calendar or Important Dates and Deadlines.