Skip to main content
Future Students Alumni Library Athletics & Recreation
 Mobile
Students
  • Studying & Academics
    • Academic Calendars and Governance
    • Academic Integrity
    • Advising and Support
    • Exams
    • Global Engagement and Exchanges
    • Graduate and Postdoctoral Studies
    • Library
    • Online Learning
    • Programs
    • Research
  • Student Life
    • Dean of Students
    • Dining on Campus
    • Equity, Diversity and Inclusion
    • Indigenous Student Services
    • International Student Support
    • Residence and Off-Campus Housing
    • Student Organizations
    • Sustainability
  • Wellness & Recreation
    • Athletics and Recreation
    • Gendered Violence Prevention and Support
    • Human Rights and Conflict Management
    • Safety
    • Student Wellness Centre
    • Wellness Education
  • Work, Leadership & Volunteering
    • Career and Employment Support
    • Community and Workplace Partnerships
    • Co-op
    • Innovation and Entrepreneurship
    • Experience Record
    • Working on Campus
    • Student Teaching Development
    • Volunteering
  • Registration & Finances
    • Convocation and Graduation
    • Enrolment Services
    • Financial Aid
    • Graduate Funding and Awards
    • Money Management
    • OneCard
    • Course Registration Guide
    • Scholarships and Bursaries
    • Tuition and Fees
  • Services & Spaces
    • Childcare Services
    • Classrooms and Spaces
    • Educational Technologies
    • Parking and Transportation
    • Printing Services
    • Prism Resources
    • Retail and Mail Services
    • Tech Services

    • Home
    • Service Laurier email closed Aug. 26 to Sept. 6

    Service Laurier email closed Aug. 26 to Sept. 6

    Aug. 23, 2022
    Print | PDF

    Due to an extrememly high volume of emails, the servicelaurier@wlu.ca email account will be closed from Friday, Aug. 26, 2022 to Tuesday, Sept. 6, 2022. During this time, emails will not be received. Advisors are working hard to respond to emails received prior to Aug. 26. 

    During the email closure, you can reach Service Laurier by phone, appointment, live chat, chat bot, MyLS virtual drop-in and in-person drop-in. 

    In the meantime, check out information about topics you may have questions about: 

    • Paying tuition and securing OSAP.
    • Academic progression and course guidance.
    • Official proof of enrolment, letters, forms or transcript requests.
    • Connecting with the right departments.

    Paying Fees and Securing OSAP

    Paying Tuition and Fees

    Check out your payment options to pay your tuition by Sept. 8.

    LORIS Proxy Access allows students to give access to invoice and account summary information with a parent or third party.

    Up-to-date account balances, including payments and opt outs, can be found on your Account Summary by Term in LORIS. Note: Invoices are static documents reflective of registration and payments at the time of invoicing.

    Non-tuition fees are compulsory fees that cover the cost of student support and services that contribute to the student experience and student well-being regardless of student location or form of learning. All non-tuition ancillary fees will appear on invoices.

    For more information, see: 

    • Tuition and Fees
    • Invoicing and Accounts
    • Payments
    • Fee Appeals

    Securing OSAP

    Confirmation of Enrolment for OSAP will begin around the first day of classes, Sept. 8, 2022. 

    To view your OSAP status: 

    1. Go to loris.wlu.ca. 
    2. Select Student Awards and Financial Aid.
    3. Select View My Aid/Funding.

    Using OSAP to pay your fees? 

    • Your funding will automatically pay outstanding Laurier tuition and fees first. 
    • Any remaining funding will be re-directed to the bank account you set up on the Master Student Financial Assistance Agreement form with the National Student Loan Service Centre. 
    • If the available funding does not cover outstanding fees, you are responsible to pay the difference prior to Sept. 8 to avoid late payment fees. 

    See the OSAP FAQs for answers to questions you may have.

    Academic Progression and Course Guidance

    Connect with the Academic Advising team for questions about course selection, degree requirements or overrides.

    Use the Course Registration Guide to find information about course registration (including adding/dropping courses), building your schedule, etc.

    For first-year registration support, including helpful webinar videos, reach out to Laurier 101.

    Proof of Enrolment or Official Letters, Forms or Transcripts

    Request official proof of enrolment using the Verification of Enrolment (VOE) option in LORIS.

    Order transcripts, letters or request to have a form completed online. This process will not be delayed by our email closure.

    Connect with Other Laurier Departments

    Check out who you need to connect with for questions about: 

    • Residence: Department of Residence at housing@wlu.ca. 
    • Meal plans or OneCards: onecard@wlu.ca | How to get your OneCard.
    • MyLaurier email accounts: Connect with ICT.
    • Mental health and wellness supports. 
    • Academic and financial dates and deadlines: Academic Calendar or Important Dates and Deadlines.
    Unknown Spif - $key
    Wilfrid Laurier University
    • Locations, Maps & Parking
    • Contact Us
    • Accessibility
    • Campus Status
    • Social Media Directory
    • Instagram
    • Twitter
    • Facebook
    • Linked In
    • Email
    • Youtube

    WILFRID LAURIER UNIVERSITY

    • Waterloo
    • Brantford
    • Milton
    • Kitchener

    © 2025 Wilfrid Laurier University

    We use cookies on this site to enhance your experience.

    By selecting “Accept” and continuing to use this website, you consent to the use of cookies.