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Tech Support and Services

Information and Communication Technologies (ICT) collaborates with departments from across the Laurier community to offer online services that help make student life at Laurier easier. 

This section contains resources and guidance on the various services that support you in your academic success.

Quick Links

System Status Connect to Wi-Fi Outlook Email Reset Your Password Report Wi-Fi Issues

Contact the Service Desk

Email: support@mylaurier.ca

Phone: 226.243.6393

Follow us on Twitter @LaurierITHelp 

Brantford

Location: RCE110

  • Monday to Friday – 8:00 a.m. to 8:00 p.m.
  • Saturday and Sunday – closed

Waterloo

Location: 1E4C Concourse Area

  • Monday to Thursday: 8:00 a.m. to 10:00 p.m.
  • Friday: 8:00 a.m. to 5:00 p.m.
  • Saturday: 1:00 p.m. to 5:00 p.m.
  • Sunday: 5:00 p.m. to 9:00 p.m.

Both locations are closed on statutory holidays and long weekends.

What You Need to Know

See other news and notices.

Your Tech Guide to Start the Term

Upcoming Wi-Fi Disruptions During Maintenance

Be Aware of Package Delivery Text Scams

Stay on Track with Microsoft 365 (M365)!

How to Add Your Pronouns to Teams and Zoom

It's Never Been Easier to Reset Your Password

Don't Get Left Out – Update to the Latest Version of Zoom!

Upcoming Wi-Fi Disruptions During Maintenance

Be Aware of Package Delivery Text Scams

Stay on Track with Microsoft 365 (M365)!

How to Add Your Pronouns to Teams and Zoom

It's Never Been Easier to Reset Your Password

Don't Get Left Out – Update to the Latest Version of Zoom!