Tech Support and Services

Information and Communication Technologies (ICT) collaborates with departments from across the Laurier community to offer online services that help make student life at Laurier easier. 

This section contains resources and guidance on the various services that support you in your academic success.

Learn more about what we do: 

Contact the Service Desk

Email: support@mylaurier.ca

Phone: 226.243.6393

Follow us on Twitter @LaurierITHelp 

Service Desk Hours

Brantford

Location: RCE110

  • Monday to Friday – 8:00 a.m. to 5:00 p.m.
  • Saturday and Sunday – closed

Waterloo

Location: 1E4C Concourse Area

  • Monday to Thursday: 8:00 a.m. to 10:00 p.m.
  • Friday: 8:00 a.m. to 5:00 p.m.
  • Saturday: 1:00 p.m. to 5:00 p.m.
  • Sunday: 5:00 p.m. to 9:00 p.m.

Both locations are closed on statutory holidays and long weekends.

What You Need to Know

See other news and notices.

Your Tech Guide to Start the Term

Notice of Planned Outages – February 24, 2024

What You Should Know About Outlook's Security Features

Azure Virtual Desktop – Coming to a Computer Lab Near You!

Scheduled Wi-Fi Maintenance - Feb 19-23

It's Never Been Easier to Reset Your Password

Having Wi-Fi issues? Update your macOS!

Notice of Planned Outages – February 24, 2024

What You Should Know About Outlook's Security Features

Azure Virtual Desktop – Coming to a Computer Lab Near You!

Scheduled Wi-Fi Maintenance - Feb 19-23

It's Never Been Easier to Reset Your Password

Having Wi-Fi issues? Update your macOS!