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Transcripts, Letters and Form Requests
Holds
Service Laurier is unable to verify enrolment or produce documents if a hold is on the account.
Holds are restrictions placed on a record that prevent account holders from accessing grades, verifying enrolment, receiving transcripts, etc.
Holds can be viewed by logging into LORIS > Student Services > Student Records > View Holds.
Once the hold is removed, account holders may proceed with their request.
Transcripts
Laurier will not email official documents directly to a student or alumni. We are only permitted to send documents to a verified institution/organization.
An official transcript is a complete record of a student’s academic history, including any completed, official undergraduate and graduate courses, as well as any current registrations. Transcripts include all official grades. Partial transcripts cannot be issued. Transcripts can be used as proof of registration, graduation, or as a requirement for an application.
How to request: Official Transcripts can be requested via our online transcript ordering system
Processing time: Requests are processed in receipt order: 4 business days, up to 7 business days during peak times. (rush service unavailable)
Charge: $15
Delivery options: Standard Mail, Courier, or Email to an institution or organization.
Laurier will not email official documents directly to a student or alumni. We are only permitted to send documents to a verified institution/organization.
Unofficial Transcripts can be found on LORIS or Navigator.
How to request:
1. Unofficial Record of Course Work from LORIS (student services > student records > unofficial record of course work). This can be printed or saved as a PDF document.
2. Unofficial Record of Course Work from Navigator (log into Navigator > my documents > select the “View” button beside transcript > download PDF).
Processing time: Immediate
Charge: Free
Delivery options: Download or print a PDF through your web browser. Note - Laurier will not email unofficial transcripts directly to a student or alumni.
Alumni who do not have a Network Login Username and Password should log in to the old LORIS website using their Laurier ID number/PIN Login. If you are unsure of your ID number, please call our office or book an appointment and we can assist you with retrieving your ID number.
If you have issues with your Network Login Username and/or Password, please contact Tech Support and Services for assistance.
Transcript Legend
Course Number
A first digit of 1, 2, 3 or 4 normally corresponds to the year level in an undergraduate program. Honours level courses are usually identified by a first digit of 4 or a second digit above 4. All other undergraduate courses are at the General level.
A first digit of 5 or above represents a course at the graduate level.
Weight
The weighting factor is used to count course credits and calculate averages. A weight of 1.00 approximates a 26-week (two-term) course of three lecture hours per week. Other weights are accordingly proportioned by duration and/or lecture hours.
The final standing in a course, with grade points assigned to letter grades as follows:
|
||||
|---|---|---|---|---|
|
Letter Grade |
Undergraduate |
Master's and |
||
|
A+ |
12 |
12 |
||
|
A |
11 |
11 |
||
|
A- |
10 |
10 |
||
|
B+ |
9 |
9 |
||
|
B |
8 |
8 |
||
|
B- |
7 |
7 |
||
|
C+ |
6 |
N/A |
||
|
C |
5 |
N/A |
||
|
C- |
4 |
N/A |
||
|
D+ |
3 |
N/A |
||
|
D |
2 |
N/A |
||
|
D- |
1 |
N/A |
||
|
F |
0 |
0 |
||
For specific applications concerning the grading system, refer to the current academic calendars.
Transcript Notations
The following designate a non-graded standing in a course.
Symbol definition:
- AUD = Audit
- CPL = Complete
- CR = Credit
- DEF = Deferred Examination approved
- IP = In Progress
- P = Passed
- S = Satisfactory
- U = Unsatisfactory
- WD = Voluntary Withdrawal without failure after two thirds of course completed
Not Accountable: Granted only through a faculty petitions committee decision due to extenuating circumstances. Appears on an official transcript adjacent to grades that are not used in the GPA calculation.
I don't remember my Student ID - how can I obtain this information?
We cannot release ID numbers over email. If you are unsure of your ID number, please contact Service Laurier via live chat or telephone and we can assist you with retrieving your ID number. If you were a student prior to 1970 please advise Service Laurier when you call and we can assist you with placing your order manually.
My grades aren't official, but I need them on my record - what can I do?
Releasing official grades early is not a common practice as it is not equitable to complete for one student and not another. That being said, there are certain circumstances where an exception is made (i.e. Deadlines for graduate school, Visa purposes, etc.). If you believe you may be eligible, please complete the 'Early Release Grade Form'.
Once approved, you will be required to provide proof of payment of the $20 fee. Fee payment instructions will be included in your approval email.
I never got a Confirmation Email - what can I do?
If you do not receive a confirmation email within a few minutes of submitting your order please email servicelaurier@wlu.ca as soon as possible with your student ID number and a subject line of "Transcript Technical Difficulty".
Letter and Form Requests
Letter and Forms are only as accurate as the information we have available to us at that time. Any registration changes may take up to 24 hours to appear on LORIS. Please ensure LORIS reflects your most up-to-date registration before submitting a request.
Laurier will not email official documents directly to a student or alumni. We are only permitted to send documents to a verified institution/organization.
Verification of Enrollment (VOE) letters can be obtained through LORIS. A PDF will be generated in the browser and can be saved or printed. Note – these documents are only available for current or past terms. Registration changes may take up to 24 hours to appear on the VOE.
ALC students (current and past) looking to obtain a letter of information regarding their accommodations can complete the Request for Accommodation Information form.
How to request: LORIS > Student Services tab > Verification of Enrollment (VOE).
Charge: Free
Delivery options: Online self-serve
The VOE is generated in high resolution on Laurier letterhead, using data directly from the student record, and is considered official by:
- RESP Providers (Paying Tuition, etc.)
- Government Forms - CPP Forms, etc.
- Immigration, Refugees and Citizenship Canada (IRCC; formerly Citizenship and Immigration Canada)
- local transport authorities (GRT, GO, Toronto Transit)
- employers
- banks or other financial institutions
- etc.
The information contained within the VOE includes:
- personal identifiers including name, student number, and birthdate
- the date and time the document was generated
- registration status
- degree and program of study
- current year, and duration of the program (if applicable)
- full-time or part-time
- campus
- term dates
- course registration summary (for the term)
Service Laurier is able to provide undergraduate students with the following letters (graduate students can request a letter from the Faculty of Graduate and Postdoctoral Studies):
- Verification of enrolment for current or past terms;
- Confirm degree requirements are completed and degree has been confirmed (proof of graduation);
- Confirm degree requirements are met, but the degree has not been conferred at convocation;
- Anticipate meeting all degree requirements following a given term; and
- Custom letters pertaining to a student record.
Note – If additional information is required to be added to the letter (i.e. overall GPA or language of instruction at Laurier), add this to the 'A Letter Stating the Following' section of the Letter Request Form. If Service Laurier is unable to provide the information, we will contact the requestor.
How to request: Submit your Letter Request and proof of payment from your MyLaurier email to servicelaurier@wlu.ca. Please include your 9-digit Laurier student ID number.
Payment: Payment for letter/form requests are made through Online Banking. Log onto your financial institution's online banking site and set up Wilfrid Laurier University as a payee. The account number is your student ID number.
Processing time: Requests are processed in receipt order: 4 business days, up to 7 business days during peak times. (rush service unavailable)
Charge: $16.25 for up to five copies of the same letter (includes standard mail)
Delivery:
- Standard Mail (Canada Post): No tracking number provided. Delivery times vary.
- Courier: Tracking number provided. Additional charges apply.
- Email: Laurier will only email to an Institution/Organization
- Email-only: Provide the Institution/Organization email address under the ‘Service Laurier Standard Mail Information’ section.
- Email and hardcopy: Provide the Institution/Organization email address in the ‘Additional Comments or Instructions’ section of the request form. The mailing address should be noted for either Standard Mail or Courier.
- Laurier will not email official documents directly to a student or alumni. We are only permitted to send documents to a verified institution/organization.
Students who require a form to be completed from a third-party verifying enrolment are encouraged to use the free VOE on LORIS. Alternatively, students can submit their form with a completed Outside Agency Request.
How to request: Submit your form, Outside Agency Request, and proof of payment from your MyLaurier email to servicelaurier@wlu.ca. Please include your 9-digit Laurier student ID number.
Payment: Payment for letter/form requests are made through Online Banking. Log onto your financial institution's online banking site and set up Wilfrid Laurier University as a payee. The account number is your student ID number.
Processing time: Requests are processed in receipt order: 4 business days, up to 7 business days during peak times. (rush service unavailable)
Charge: $10 per form (includes standard mail)
Delivery:
- Standard Mail (Canada Post): No tracking number provided. Delivery times vary.
- Courier: Tracking number provided. Additional charges apply.
- Email: Laurier will only email to an Institution/Organization
- Email-only: Provide the Institution/Organization email address under the ‘Service Laurier Standard Mail Information’ section.
- Email and hardcopy: Provide the Institution/Organization email address in the ‘Additional Comments or Instructions’ section of the request form. The mailing address should be noted for either Standard Mail or Courier.
- Laurier will not email official documents directly to a student or alumni. We are only permitted to send documents to a verified institution/organization.
Degree
Laurier has partnered with AuraData, Canada’s online education verification system for the purposes of verifying Undergraduate and Graduate degree completion status of Laurier graduates for employers and other external parties. For degree verification please visit the AuraData website.
How to request: AuraData
Charge: Free
Delivery options: Online self-service
How to request: AuraData
Charge: Free
Delivery options: Online self-service
How to request: Duplicate or Replacement Degree/Diploma Request
Charge: $38.00
Additional details are located on the form.
Name Change
If your official legal name in LORIS or on your degree/transcript/confirmation of enrolment is incorrect, complete the appropriate form below.
Official documentation is required and must be submitted through the form below (e.g. Birth Certificate, valid Passport, Marriage certificate, or name change document from the Ministry).
Being identified by the correct name contributes to an individual's autonomy, dignity and safety. For further support, visit the Centre for Student Equity, Diversity and Inclusion website.